Radically Improving Clinician Access to Advice & Guidance

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Case studies

We work with over 60 CCGs/Health Boards and 50 Hospitals.
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A Doctor Writes: “Wonderful Work in Sunderland”

A Doctor Writes: “Wonderful Work in Sunderland”

In this article Dr Griffiths reflects on the inspirational nature of Sunderland’s Ambulatory Emergency Care (AEC) project.

Advanced Paramedic Practitioner case study: PhotoSAF

Advanced Paramedic Practitioner case study: PhotoSAF

Pete Roberts, an Advanced Paramedic Practitioner in Milton Keynes, describes how he safely uses his mobile to take clinical photos in both a surgery setting and when visiting patients at home.

Consultant case study: Elderly Care

Consultant case study: Elderly Care

Dr Barnes, a consultant in Sunderland, answers a Phone Advice & Guidance call and avoids an admission for an elderly patient.

Consultant case study: Emergency Medicine

Consultant case study: Emergency Medicine

The Clinical Lead for Emergency Medicine at Ninewells Hospital in NHS Tayside discusses how consultants at the hospital answer calls from Junior Doctors, doctors working in Primary Care and their

Consultants case study: a Trust’s view

Consultants case study: a Trust’s view

In this video, consultants from Western Sussex Hospitals NHS Foundation Trust share their thoughts on the benefits of using the Phone Advice & Guidance service.

Consultants case study: a Trust’s view

Consultants case study: a Trust’s view

One of the most common questions we encounter when discussing Phone Advice & Guidance is “what do the consultants think about it?” We sent a film crew to NGH to ask exactly that question.

Doctors on speed dial

Doctors on speed dial

The Guardian uncovers the cutting-edge tech transforming healthcare in this feature created in co-operation with the Royal United Hospitals Bath and NHS Bath and North East Somerset CCG.

GP case study: Acute Medicine

GP case study: Acute Medicine

A GP in NHS Tayside Health Board avoids admission for patient with possible pneumonia of influenza by using Phone A&G to speak to a specialist at Ninewells Hospital.

GP case study: Cardiology

GP case study: Cardiology

A GP in North East Essex CCG used Phone Advice & Guidance to get A&G from the Cardiology Team at her local trust, resulting in an admission avoided for an elderly patient.

GP case study: Diabetes

GP case study: Diabetes

A GP in South Warwickshire CCG used Phone Advice & Guidance to get A&G from South Warwickshire NHS Foundation Trust, and gets great results for a diabetes patient.

GP case study: Elderly Care

GP case study: Elderly Care

A GP in Greater Glasgow and Clyde Health Board uses Phone Advice & Guidance to avoid a late evening admission for an elderly patient.

GP case study: Gastroenterology

GP case study: Gastroenterology

A GP in Wiltshire CCG explains how she used Phone Advice & Guidance to get immediate A&G from Royal United Hospitals Bath NHS Foundation Trust for a complex gastro case.

GP case study: Gastroenterology

GP case study: Gastroenterology

A GP in Greater Glasgow and Clyde Health Board avoids an acute admission for a patient with inflammatory bowel disease by using Phone A&G to speak to a gastroenterologist from his local hospital.

GP case study: Gynaecology

GP case study: Gynaecology

A GP in South Warwickshire CCG used Phone Advice & Guidance to get A&G from South Warwickshire NHS Foundation Trust, and gets great results for a gynae patient.

GP case study: Gynaecology

GP case study: Gynaecology

A GP in Hardwick CCG used Phone Advice & Guidance to get A&G from her local trust, Chesterfield Royal Hospital NHS Foundation Trust, avoiding clinic referral for a gynae patient.

GP case study: Gynaecology

GP case study: Gynaecology

A GP in South Warwickshire CCG avoids acute admission for a cancer patient by using Phone A&G from her local trust, South Warwickshire NHS Foundation Trust.

GP case study: Paediatrics

GP case study: Paediatrics

A GP in Milton Keynes CCG prevents an emergency situation for an ill baby by using Phone A&G from her local trust, Milton Keynes University Hospital NHS Foundation Trust.

GP case study: Rheumatology

GP case study: Rheumatology

A GP in Somerset CCG used the Consultant Connect App to get A&G from the Rheumatology Team at his local trust for a patient with atypical Polymyalgia Rheumatica presentation.

GP case study: Rheumatology

GP case study: Rheumatology

A GP in Lambeth used Phone Advice & Guidance to get A&G from the Rheumatology Team at her local trust for an elderly patient with swollen lower legs and joint pain.

GP case study: Teledermatology

GP case study: Teledermatology

A GP in Southwark CCG uses Photo Advice & Guidance to get immediate A&G from the Dermatology Team at his local trust for a patient with a facial rash not responding to treatment.

GP case study: Teledermatology

GP case study: Teledermatology

Dr Emma Cull discusses how she takes secure clinical photos using Safe Clinical Photography (PhotoSAF) via the Consultant Connect App.

GP case study: Teledermatology

GP case study: Teledermatology

Dr Claire Kendrick discusses how she uses Safe Clinical Photography (PhotoSAF) to take pictures of her patients' skin conditions.

GP case study: Teledermatology

GP case study: Teledermatology

A GP in Southwark CCG uses Photo Advice & Guidance to get immediate A&G from the Dermatology Team at her local trust for a child with a body rash and a history of eczema.

GP case study: Teledermatology

GP case study: Teledermatology

Dr Clive Anggiansah, a GP in Bexley CCG, discusses how he uses Safe Clinical Photography (PhotoSAF) via the Consultant Connect App to benefit his patients.

GP case study: Vascular Surgery

GP case study: Vascular Surgery

A GP in Somerset CCG avoids admission for a Peripheral Vascular Disease patient by using the Consultant Connect App to get Phone A&G from specialists at his local trust.

Harnessing teledermatology to improve cancer care in Leeds

Harnessing teledermatology to improve cancer care in Leeds

Read our latest feature, created by HSJ in co-operation with the Leeds Cancer Programme about how teledermatology is improving cancer care in Leeds.

National Consultant Network case study: Cardiology

National Consultant Network case study: Cardiology

Dr Davey, a consultant on the National Network, answers a GP's Phone Advice & Guidance call - preventing a possible stroke for a patient.

National Consultant Network case study: Haematology

National Consultant Network case study: Haematology

Dr Manmit Kaur, a consultant on the National Consultant Network, answers a GP's Phone Advice & Guidance call - avoiding unnecessary referral for a patient with long history of body pain.

NHS England QIPP Case Study

NHS England QIPP Case Study

NHS England has published a QIPP Case Study on our Phone Advice & Guidance project in North East Essex.

Paramedic case study: Emergency Medicine

Paramedic case study: Emergency Medicine

Michael Muir, Clinical Stroke Lead and paramedic at the Scottish Ambulance Service, describes how he uses Phone Advice & Guidance to speak to consultants at Ninewells Hospital at NHS Tayside ...

Paramedic case study: Emergency Medicine

Paramedic case study: Emergency Medicine

Keith Dickinson, a paramedic at the Scottish Ambulance Service, describes how he uses Phone Advice & Guidance to speak to consultants at Ninewells Hospital at NHS Tayside Health Board.

Somerset Gastroenterology Elective Care 100-day challenge

Somerset Gastroenterology Elective Care 100-day challenge

Find out why our project in Somerset features in the NHS England’s Elective Care Transformation Programme’s “Gastroenterology Elective Care Handbook & Case Studies.”

Stockport Gastroenterology Elective Care 100-day Challenge

Stockport Gastroenterology Elective Care 100-day Challenge

Find out why our project in Stockport features in the NHS England’s Elective Care Transformation Programme’s “Gastroenterology Elective Care Handbook & Case Studies.”

Tackling the Four-Hour A&E Target

Tackling the Four-Hour A&E Target

This feature, created by HSJ in co-operation with Luton & Dunstable University Hospital, shares key ingredients for meeting the Four-Hour A&E target successfully.

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Most Read Articles

8 NHS areas where communication is improving patient care

The 8 NHS areas described below have one thing in common - they've all made it radically quicker for clinicians, paramedics etc. to communicate about patients using telephone and photo Advice & Guidance. Click here to download a PDF version of this article.      ...

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Consultant Connect cited in new NHS specialty handbooks

Regular readers will know that the Elective Care Transformation Team at NHS England is busy producing a series of handbooks to help Trusts and commissioners to manage rising demand across certain clinical specialties. We were delighted to be included in the gastro...

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Working with the #1 Trust for A&E

When the BBC published the performance of 133 Trusts in October, Luton and Dunstable University Hospital NHS Trust was ranked first for A&E. 98.6% of patients attending A&E at Luton and Dunstable were treated within 4 hours, compared with an average of 90.1%...

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The 3 Things That Mean GPs Will Use Advice & Guidance

One of our customers is a CCG that has been piloting four specialties on Consultant Connect for the last six months. Interestingly, though, they are one of three CCGs that feed into the local Trust. The other CCGs offer written Advice & Guidance (through e-RS) and...

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