Radically Improving Clinician Access to Advice & Guidance

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Case studies

We work with over 60 CCGs/Health Boards and 50 Hospitals.
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A Doctor Writes: “Wonderful Work in Sunderland”

A Doctor Writes: “Wonderful Work in Sunderland”

In this article Dr Griffiths reflects on the inspirational nature of Sunderland’s Ambulatory Emergency Care (AEC) project.

Consultant case study: Emergency Medicine

Consultant case study: Emergency Medicine

The Clinical Lead for Emergency Medicine at Ninewells Hospital in NHS Tayside discusses how consultants at the hospital answer calls from Junior Doctors, doctors working in Primary Care and their

Doctors on speed dial

Doctors on speed dial

The Guardian uncovers the cutting-edge tech transforming healthcare in this feature created in co-operation with the Royal United Hospitals Bath and NHS Bath and North East Somerset CCG.

GP case study: Cardiology

GP case study: Cardiology

A GP in North East Essex CCG used Phone Advice & Guidance to get A&G from the Cardiology Team at her local trust, resulting in an admission avoided for an elderly patient.

GP case study: Dermatology

GP case study: Dermatology

A GP in Southwark CCG uses Photo Advice & Guidance to get immediate A&G from the Dermatology Team at his local trust for a patient with a facial rash not responding to treatment.

GP case study: Dermatology

GP case study: Dermatology

A GP in Southwark CCG uses Photo Advice & Guidance to get immediate A&G from the Dermatology Team at her local trust for a child with a body rash and a history of eczema.

GP case study: Diabetes

GP case study: Diabetes

A GP in South Warwickshire CCG used Phone Advice & Guidance to get A&G from South Warwickshire NHS Foundation Trust, and gets great results for a diabetes patient.

GP case study: Gastroenterology

GP case study: Gastroenterology

A GP in Wiltshire CCG explains how she used Phone Advice & Guidance to get immediate A&G from Royal United Hospitals Bath NHS Foundation Trust for a complex gastro case.

GP case study: Gastroenterology

GP case study: Gastroenterology

A GP in Greater Glasgow and Clyde Health Board avoids an acute admission for a patient with inflammatory bowel disease by using Phone A&G to speak to a gastroenterologist from his local hospital.

GP case study: Gynaecology

GP case study: Gynaecology

A GP in South Warwickshire CCG used Phone Advice & Guidance to get A&G from South Warwickshire NHS Foundation Trust, and gets great results for a gynae patient.

GP case study: Gynaecology

GP case study: Gynaecology

A GP in Hardwick CCG used Phone Advice & Guidance to get A&G from her local trust, Chesterfield Royal Hospital NHS Foundation Trust, avoiding clinic referral for a gynae patient.

GP case study: Gynaecology

GP case study: Gynaecology

A GP in South Warwickshire CCG avoids acute admission for a cancer patient by using Phone A&G from her local trust, South Warwickshire NHS Foundation Trust.

GP case study: Paediatrics

GP case study: Paediatrics

A GP in Milton Keynes CCG prevents an emergency situation for an ill baby by using Phone A&G from her local trust, Milton Keynes University Hospital NHS Foundation Trust.

GP case study: Rheumatology

GP case study: Rheumatology

A GP in Somerset CCG used the Consultant Connect App to get A&G from the Rheumatology Team at his local trust for a patient with atypical Polymyalgia Rheumatica presentation.

GP case study: Rheumatology

GP case study: Rheumatology

A GP in Lambeth used Phone Advice & Guidance to get A&G from the Rheumatology Team at her local trust for an elderly patient with swollen lower legs and joint pain.

GP case study: Vascular Surgery

GP case study: Vascular Surgery

A GP in Somerset CCG avoids admission for a Peripheral Vascular Disease patient by using the Consultant Connect App to get Phone A&G from specialists at his local trust.

NHS England QIPP Case Study

NHS England QIPP Case Study

NHS England has published a QIPP Case Study on our Phone Advice & Guidance project in North East Essex.

Tackling the Four-Hour A&E Target

Tackling the Four-Hour A&E Target

This feature, created by HSJ in co-operation with Luton & Dunstable University Hospital, shares key ingredients for meeting the Four-Hour A&E target successfully.

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Most Read Articles

HSJ Article – Tackling the Four-Hour A&E Target

Tackling the Four-Hour A&E Target with a whole system approach A feature created by HSJ in co-operation with Luton & Dunstable University Hospital Written by Claire Read, HSJ Reliably meeting the four hour A&E target – under which 95 per cent of patients...

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Consultant Connect – all the data from day one

The first Consultant Connect project launched on 29 June 2015 in North East Essex. Shortly after 9am, the first call was made to Diabetes & Endocrinology and answered by Dr Charles Bodmer, a consultant at Colchester Hospital. After a conversation lasting just over...

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Working with the #1 Trust for A&E

When the BBC published the performance of 133 Trusts in October, Luton and Dunstable University Hospital NHS Trust was ranked first for A&E. 98.6% of patients attending A&E at Luton and Dunstable were treated within 4 hours, compared with an average of 90.1%...

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Who Pays For Advice & Guidance?

In England, the most common question we get asked after "how much does it cost?" is "who normally pays for it?". This is a good question. Telephone Advice & Guidance benefits the entire healthcare system: Trusts can manage demand more effectively, keeping waiting...

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