For case studies grouped by specialty:
All case studies relating to Paramedics

Consultant Connect: supporting safe decision-making in the community
We spoke with Stephen Dowber and Non Harries to find out how using Consultant Connect supports clinical decision-making, improves patient safety, and helps patients receive the right care in the right setting.

How Consultant Connect supported an expedited treatment plan for a patient waiting six months for local A&G response
We spoke with Jackie Cook, Paramedic Practitioner and Trainee ACP, whose role has moved from emergency to community care. She explains how Enhanced Advice & Guidance via Consultant Connect has supported her during her additional training.

How Consultant Connect supported a WAST paramedic in saving the lives of a mother and her newborn baby
We recently spoke with Chris Ferris, a retired clinical lead manager for 40 years with WAST, who has since returned part-time as a paramedic. Chris informed us that his access to Consultant Connect is what contributed to his decision to return to clinical work from retirement.

Bypass Numbers feature avoids hospital conveyance for patient with gastrointestinal condition
Accessed via the IG-secure Consultant Connect App, Bypass Numbers enables clinicians to utilise pre-programmed contact numbers for local GP surgeries, allowing them to skip the queue on the public switchboard and speak directly to practice staff for same-day emergency communications, speeding up patient care.

How Consultant Connect tech enabled WAST clinicians to avoid hospital visit for vulnerable cancer patient
Our recent winter 2025 feedback survey found that 80% of WAST clinicians would recommend Consultant Connect to a colleague. We spoke with WAST EMT Shaun Martin-Brand to find out why his experience has been so positive.

5 minutes with… the Flow Navigation Centre clinicians in NHS Lanarkshire
We spoke with three clinicians in NHS Lanarkshire to find out how the Flow Navigation Centre uses Consultant Connect to reduce unnecessary hospital visits and enhance patient care.

The benefits of having access to GP Bypass Numbers in Wales
One of the most popular uses of the free Consultant Connect App is the pre-programmed Bypass Numbers feature, which allows healthcare professionals in participating areas to skip the queue on switchboard and speak directly to staff at local GP practices.

Paramedic Case Study
Keith McRavey works for the Scottish Ambulance Service (SAS). He explains how he uses Consultant Connect for prof to prof clinical decisions.

Area Case Study | COPD Pathway in NHS Tayside
Since March 2022, paramedics and ambulance clinicians in the NHS Tayside Health Board area have been able to contact their local community respiratory nursing team via Consultant Connect for Professional-to-Professional Advice.

Paramedic and consultant case study: Prof-to-Prof clinical decisions in Tayside
We spoke with Dr Ron Cook, Consultant Emergency Physician and Jonathon Will, Specialist Paramedic for the Scottish Ambulance Service to discuss how Prof-to-Prof advice via Consultant Connect benefits patients.

GP and paramedic case study: Enhanced Advice & Guidance across Wales
We spoke with two GPs and a paramedic in Wales to find out how Enhanced Advice & Guidance provided by Consultant Connect benefits them and their patients.

Paramedic case study: Emergency Medicine Advice in Scotland
Michael Muir and Keith Dickinson, Paramedics at the Scottish Ambulance Service, describe how they get Emergency Medicine advice for patients.
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