Customer Area
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Sign In (to the Consultant Connect platform)
Click the button below to sign in to your Consultant Connect account. If you have yet to sign up to the Consultant Connect Service, watch our short “How to sign up” video, click the button below and follow the simple steps to sign up. Once you have created your account you can use the same credentials to download and use the Consultant Connect App (available via the App Store or Google Play).
Primary Care Customer Area
Telephone Advice & Guidance, delivered by Consultant Connect, routes primary care clinician calls to a rota of specialist NHS consultants rather than individual NHS consultants. If the first consultant is unable to answer your call, the service automatically moves the clinician’s call onto the next available consultant. The time it takes a primary care clinician to connect to a consultant this way is just 27 seconds (UK average).
Secondary Care Customer Area
Over 7,000 NHS consultants across the United Kingdom use the Consultant Connect service to make and/or answer Advice & Guidance calls. If you are a secondary care clinician with access to Consultant Connect, click the button below to find out more.
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Most Read Articles
New service: Emotional Wellness App for patients in South Yorkshire
GPs in South Yorkshire and Bassetlaw Integrated Case System (SYB ICS) have been able to offer patients access to the Teladoc myStrength Emotional Wellness App from Consultant Connect. The app is commissioned by SYB ICS in partnership with Barnsley, Doncaster, Rotherham and Sheffield CCGs for people living in these areas, so is free to practices and patients in the area.
Referral Triage | Outcomes and Impact
It’s well known that triaging all incoming referrals ensures the right pathways first time. But resourcing this approach can be tricky, especially if areas are also working through backlogs of referrals. Our Referral Triage service has been supporting systems across the country. This blog article reveals outcomes and impact for over 20,000 referral cases across 14 specialties.
Consultant Connect meets operational / planning guidance 2022/23
Consultant Connect can help you meet the NHS priorities set out in the latest operational/planning guidance 2022/23. Solutions can be implemented very quickly and configured in a variety of ways to support your operational needs, plus all Advice & Guidance and triage activity data is captured and can be directly submitted to NHSE as part of your EROC data set.
Patient leaflet - What is Advice & Guidance and how is it used for patients?
This document includes information for NHS patients about what Advice & Guidance is and how GPs are using Advice & Guidance to get the best care for their patients.
Ambulance services using Consultant Connect to improve communication
These four Ambulance services have all embraced the use of Consultant Connect’s communication platform to enhance their services, making things easier for their staff and most importantly, improving the patient’s experience.
NHSX highlights Consultant Connect impact on elective recovery
Following on from the elective recovery tech fund being made available via NHSE’s Targeted Investment Fund (TIF), NHSX has published a new directory: ‘Digital products that assist in elective recovery’. Consultant Connect is featured.