Customer Area

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Sign In (to the Consultant Connect platform)

Click the button below to sign in to your Consultant Connect account. If you have yet to sign up to the Consultant Connect Service, watch our short “How to sign up” video, click the button below and follow the simple steps to sign up. Once you have created your account you can use the same credentials to download and use the Consultant Connect App (available via the App Store or Google Play).

Primary Care Customer Area

Telephone Advice & Guidance, delivered by Consultant Connect, routes primary care clinician calls to a rota of specialist NHS consultants rather than individual NHS consultants. If the first consultant is unable to answer your call, the service automatically moves the clinician’s call onto the next available consultant. The time it takes a primary care clinician to connect to a consultant this way is just 27 seconds (UK average).

Secondary Care Customer Area

Over 7,000 NHS consultants across the United Kingdom use the Consultant Connect service to make and/or answer Advice & Guidance calls. If you are a secondary care clinician with access to Consultant Connect, click the button below to find out more.

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For more information about how we work with commissioners, hospitals & mental health trusts to improve patient care, please get in touch.

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Most Read Articles

 

New service: Emotional Wellness App for patients in South Yorkshire

 

GPs in South Yorkshire and Bassetlaw Integrated Case System (SYB ICS) have been able to offer patients access to the Teladoc myStrength Emotional Wellness App from Consultant Connect. The app is commissioned by SYB ICS in partnership with Barnsley, Doncaster, Rotherham and Sheffield CCGs for people living in these areas, so is free to practices and patients in the area.

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Referral Triage | Outcomes and Impact

It’s well known that triaging all incoming referrals ensures the right pathways first time. But resourcing this approach can be tricky, especially if areas are also working through backlogs of referrals. Our Referral Triage service has been supporting systems across the country. This blog article reveals outcomes and impact for over 20,000 referral cases across 14 specialties.

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Consultant Connect meets operational / planning guidance 2022/23

 

Consultant Connect can help you meet the NHS priorities set out in the latest operational/planning guidance 2022/23. Solutions can be implemented very quickly and configured in a variety of ways to support your operational needs, plus all Advice & Guidance and triage activity data is captured and can be directly submitted to NHSE as part of your EROC data set.

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Patient leaflet - What is Advice & Guidance and how is it used for patients? 

 

This document includes information for NHS patients about what Advice & Guidance is and how GPs are using Advice & Guidance to get the best care for their patients.

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Ambulance services using Consultant Connect to improve communication

 

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NHSX highlights Consultant Connect impact on elective recovery

Following on from the elective recovery tech fund being made available via NHSE’s Targeted Investment Fund (TIF), NHSX has published a new directory: ‘Digital products that assist in elective recovery’. Consultant Connect is featured.

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