Customer Area
Please click the options below to navigate quickly:
Sign In (to the Consultant Connect platform)
Click the button below to sign in to your Consultant Connect account. If you have yet to sign up to the Consultant Connect Service, watch our short “How to sign up” video, click the button below and follow the simple steps to sign up. Once you have created your account you can use the same credentials to download and use the Consultant Connect App (available via the App Store or Google Play).
Primary Care Customer Area
Telephone Advice & Guidance, delivered by Consultant Connect, routes primary care clinician calls to a rota of specialist NHS consultants rather than individual NHS consultants. If the first consultant is unable to answer your call, the service automatically moves the clinician’s call onto the next available consultant. The time it takes a primary care clinician to connect to a consultant this way is just 27 seconds (UK average).
Secondary Care Customer Area
Nearly 5,000 NHS consultants across the United Kingdom use the Consultant Connect service to make and/or answer Advice & Guidance calls. If you are a secondary care clinician with access to Consultant Connect, click the button below to find out more.
In numbers
Used by over 80 CCG/Health Board areas
Used by over 80 Hospitals
Covering more than 29 million patients
Used by over 75 CCG/Health Board areas
Used by over 80 Hospitals
Over £42 million NHS savings to date
Covering more than 29 million patients
Case studies
We work with over 80 CCGs/Health Boards, 80 Hospitals, and thousands of GP practices. Find out how we help them:
5 minutes with a GP in Wales
Eight months after Consultant Connect Telephone Advice & Guidance was made available to his practice, Dr Griffin talks to us about what he thinks of the service and how using Consultant Connect has improved patient care.
GP case study: Elderly Care
Dr Angharad Triggs, is a GP at Penylan Surgery in Cardiff, where clinicians have had access to Telephone Advice & Guidance provided by Consultant Connect since June 2020.
5 minutes with a Consultant answering local and out-of-area Advice & Guidance queries
Dr Jackson talks to us about his personal experience of answering local and out-of-area Advice & Guidance queries via Consultant Connect...
GP case study: Rheumatology/ Haematology
Dr Jonathan Griffin has been a GP for 18 years, he is currently working as a partner in the Penarth Healthcare Partnership in the Vale of Glamorgan, Cardiff.
Contact us
For more information about how we work with commissioners, hospitals & mental health trusts to improve patient care, please get in touch.
Join a webinar
Listen to health experts from the comfort of your desk as we bring the experts to you in our series of online webinars.
Join our mailing list
Join our mailing list and we'll keep you informed of our latest blogs, project news, and upcoming webinar dates and topics.
Contact us
You can view our Terms & Conditions here.
Most Read Articles
FAQs - Referral Backlog Triage for the NHS
We are now triaging waiting lists for Trusts with backlogs of referrals that have built up due to COVID-19. The service uses our National Consultant Network (NCN). It’s the same network we launched 2 years ago which currently supports more than 50 NHS trusts with their capacity to deliver Advice & Guidance. In this article we share answers to the questions we’ve been asked the most since we launched this service.
SE London Enhanced A&G project "comes into its own" during COVID-19
What's the impact, one year on, of using Consultant Connect with e-RS for South East London CCGs? In this article, we take a look at how our project in South East London CCG has expanded since we first wrote about it on this blog this time last year. Plus David Reith, Associated Director for Planned Care Improvement at South East London CCG shares his feedback...
In Practice: quick ways to respond to COVID-19
With wave 2 upon us we share examples of how we are using IG secure tech to help NHS areas with their response. Some approaches can be rolled out in as little as 72 hours meaning they will make an impact this winter.
Avoiding Hospital for the Elderly this Winter
The coronavirus has had a disproportionate impact on older people, most deaths in the UK occur in the over-65s, affecting more men than women. But even before the pandemic, whilst life expectancy has increased, healthy life expectancy has not. In this blog article, we discuss the challenges in the current COVID-19 pandemic and how Consultant Connect is being used across the UK.
NHS Area Case Study: Enfield - project update & expansion plans
Six months ago, Consultant Connect launched in Enfield, NHS North Central London CCG to support key services during the COVID-19 pandemic. We caught up with Senior Programme Manager, Stephen Wells from Enfield Borough Directorate to discuss how the project has been performing since launch...
Supporting your health care teams with rapid Advice & Guidance
Consultant Connect is simply a smart communications tool which can be configured in many ways to improve communications between any health care professionals. In this article we highlight examples of other ways we are already working with NHS areas to provide rapid and reliable communication.