Primary Care – Customer Area

Sign In (to the Consultant Connect platform)

Click the button below to sign into the Consultant Connect platform. If you have yet to sign up to the Consultant Connect service, watch our short “How to sign up” video, click the button below and follow the simple steps to sign up. Once you have created your account you can use the same credentials to download and use the Consultant Connect App (available via the App Store or Google Play).

Your Service Directory

Your Service Directory will show you all of the specialties available to you and when you can call them, your organisation’s unique Dial-In Number and any changes to the service (such as a new specialty being added).

GP – Case Studies

Over 3,000 GP practices across the UK have access to NHS Advice & Guidance via the Consultant Connect service. Read our GP case studies to find out how the service is being used to improve patient care.

Nurse  – Case Studies

When Consultant Connect first started providing NHS Advice & Guidance it was just GPs that used the service to speak to specialists now it’s a wider range of medics and community healthcare providers. Read our Nurse case studies to find out more about their experience of using the service.

Paramedic – Case Studies

How are Ambulance Trusts using NHS Advice & Guidance via Consultant Connect? Read our Paramedic case studies to find out more. 

Frequently Asked Questions

If you have any additional questions or need service support from us, please call us on 01865 261 467 or email hello@consultantconnect.org.uk.

Getting started with the Consultant Connect App

This short guide will help you enjoy all the features of the Consultant Connect App. Click the button below to request a copy.

How to use the Consultant Connect App videos

The Consultant Connect App is the easiest and quickest way to access NHS Advice & Guidance. It is free to clinicians within participating areas. These videos help clinicians get started with the app and include step by step explanations of how to use it and make the most of it. Watch them below or click here to watch them on the Consultant Connect Vimeo channel.

 

In numbers

 

Used by over 75 CCG/Health Board areas

Used by over 80 Hospitals

Over £42 million NHS savings to date

Covering more than 27 million patients

Used by over 75 CCG/Health Board areas

Used by over 80 Hospitals

Over £42 million NHS savings to date

Covering more than 27 million patients

Case studies

We work with over 75 CCGs/Health Boards, 80 Hospitals, and thousands of GP practices. Find out how we help them:

 

Nurse case study: Diabetic Podiatry

Nurse case study: Diabetic Podiatry

Sylvanna Sandhu, a Diabetes Foot Nurse Specialist in South Warwickshire, describes how she uses Photo Advice & Guidance on the Consultant Connect App.

Paramedic case study: WAST

Paramedic case study: WAST

Matt Kenyon, a paramedic in Powys, describes his experience of using Telephone Advice & Guidance on the Consultant Connect App.

GP case study: Dermatology

GP case study: Dermatology

Dr Pam Linney has been a GP for 28 years, she currently works at St Georges Crescent Surgery in Wrexham, within the Betsi Cadwaladr University Health Board, Wales. Consultant ...

GP case study: Answering SCAS calls

GP case study: Answering SCAS calls

Dr Simon Hodes describes how answering Telephone Advice & Guidance calls from 999 ambulance crews and clinical support desk staff saves NHS resources.

Contact us

For more information about how we work with commissioners, hospitals & mental health trusts to improve patient care, please get in touch.

Join a webinar

Listen to health experts from the comfort of your desk as we bring the experts to you in our series of online webinars.

Join our mailing list

Join our mailing list and we'll keep you informed of our latest blogs, project news, and upcoming webinar dates and topics.

Recent tweets

Contact us

Permissions

Terms & Conditions

You can view our Terms & Conditions here.

 

Most Read Articles

 

Reform is upon us – introducing the NHS Operational Plan 2020/21

As we all know, change is afoot. Last year’s Long Term Plan set out some pretty demanding targets, including the headline 30% reduction in face-to-face hospital appointments. Now, to help with this, NHSE has published its “Operational Planning and Contracting Guidance 2020/21”, setting out where its efforts will be focused. There’s some revolutionary change on the cards to start off with...

Read more

 

Ophthalmology A&G using the Consultant Connect App

 

Last year we saw a significant rise in the number of enquiries from NHS areas keen to find out if we could help reduce Ophthalmology referrals. Ophthalmology referrals to hospital eye services rose just over 12% from 2013/14 to 2017/18 and now account for just over 8% of outpatient appointments (NHS Digital). What's the impact of using Consultant Connect to get effective Ophthalmology A&G?

Read more

 

The impact of out-of-area NHS consultants - fifteen months on

 

Since November 2018, GPs in Heywood, Middleton and Rochdale (HMR) have had access to immediate Phone Advice & Guidance from national teams of specialist consultants via Consultant Connect’s National Consultant Network (NCN). Fifteen months on the A&G specialties available has doubled...

Read more

 

Have you published your response to the NHS LTP yet? 

 

NHS healthcare areas are now expected to make their “first submission of draft operational plans” (“Early” Feb 20) to be quickly followed by their “final submission of operational plans” (by end March 2020). Take a look at how an innovative ICS has responded...

Read more

 

Telederm in the NHS - how to take best pictures

 

Teledermatology depends on clinicians taking images that allow an accurate and rapid diagnosis. That’s why we’ve worked with NHS Dorset CCG to create a guide. The guide is free for to download and use – do share it with GPs and other clinicians in your area...

Read more

 

NHS Business Case Example

 

We have seen a lot of business cases over the years. The anonymised one you can download below has recently been approved. It's an interesting read – especially when you see the estimated saving potential of over £370k (per annum after costs) for the area proposing using Consultant Connect...

Read more