In the press: Consultant Connect origin story

Oxford Mail: ‘Oxford tech company Consultant Connect helps NHS to reduce waiting lists.’ Read the coverage.

Consultant Connect Impact

We have published the most complete record of the impact of Enhanced Advice and Guidance on the NHS… Click here to get the report and to find out more.

Who we are

Because technology is useless if not used, our team handles everything in-house;

from set-up to communication and ongoing engagement with primary care clinicians and specialists in each area, removing this burden from NHS Healthcare areas, Hospitals, and Ambulance Trusts. We constantly monitor usage rates and opinions, and we can adapt the way the platform is used in any area based on this feedback.

Consultant Connect is a fully supported service, not just another initiative.

We hold a number of certifications, accreditations and frameworks. Click here to find out more.

Meet the team

Great Place To Work™ Certified!

 

We’re proud to be a Great Place To Work™ certified company as well as, ranking 63 / 100 for UK’s Best Workplaces for Wellbeing – Small (20-50 employees). We’re now also ranked 78 / 100 for UK’s Best Workplaces for Women – Small (20-50 employees). Consultant Connect was created to help people. This desire to help people is a key part of our culture. Everyone is happy with one another, from supporting new starters to sharing better ways of working and a constant desire to do things better. View our Great Place To Work™ profile here.

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Meet The Team Consultant Connect
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Leadership

Our Leadership team brings together professionals with backgrounds in medicine, consultancy, technology, governance, and health service provision. Together, they have decades of experience in using new technology to improve patient care and deliver organisational efficiency.

Jonathan Patrick
Jonathan Patrick

CEO

Jonathan first worked in Sales and Marketing at Procter & Gamble before qualifying as a lawyer with Magic Circle firm Freshfields. After that, he moved on to starting and running companies. Jonathan’s medical sector experience includes setting up JPen Medical, the first company to deliver medical equipment testing and calibration onsite at GP practices, and eSupplies Medical, a ground-breaking supplies company that uses technology to improve efficiency and reduce costs in the NHS.

Scott Welpton
Scott Welpton

CFO

Scott’s background is in banking, where his role specialised in structuring debt transactions to finance company acquisitions. After a period working at UBS in the city of London, Scott left to set up a socially responsible investment fund for early-stage companies in Oxford. Shortly after this, he co-founded eSupplies Medical with Jonathan Patrick, serving as joint COO and CFO of this ground-breaking medical supplies company, which uses technology to improve efficiency and reduce costs in the NHS.

Roger Tweedale
Roger Tweedale

Chief Clinical Engagement Officer and Head of Governance

Roger started his career as a management consultant and chartered accountant with Arthur Andersen/Accenture before moving into corporate finance with KPMG’s healthcare team. After a stint as commercial director at a national care home provider, Roger became chief executive of what was then the UK’s largest GP Federation, comprising 100 GP practices. In this role, Roger worked closely with GPs and hospital consultants to build a sustainable organisation providing NHS clinical services from over 90 clinic locations.

Roger Ahn
Roger Ahn

Chief Product Officer

Roger brings tech product leadership to Consultant Connect. He started at McKinsey & Co in San Francisco before moving to the UK to serve in the Prime Minister’s Strategy Unit. He moved into the tech sector by joining Betfair when it was just a single product company (today it has a £5b market cap). After driving international expansion and running a couple of products at Betfair, Roger has worked across Europe to build startups and new ventures.

Lucy Sammons
Lucy Sammons

COO

Lucy started her career in Advertising and Marketing before moving onto Medical Communications and Management Consulting. Her experience spans a variety of sectors including retail, sport, FMCG, entertainment, healthcare and financial services – working across all channels. Lucy’s experience includes leading clients and teams both in the UK and globally – with a focus on driving client success through a consultative approach, operational excellence and adding value, and nurturing and growing strong client service teams.

Kat James
Kat James

Director New Projects

Kat started her career in a consultancy in France before moving to M&A and later Marketing at the energy technology group Doosan in the UK. She then spent a large part of her career at information technology corporate Atos in Germany within Sales, Marketing and General Management.  Her experience includes strategy, transformation, portfolio management, partnering and joint ventures. Kat’s focus at Consultant Connect is to lead on new customer engagements and drive the international expansion.

Emma Berresford
Emma Berresford

Group Customer Success Director

Emma started her career in Advertising and Marketing, managing and driving large-scale projects for a number of large blue chip clients. Emma has worked across a variety of sectors, including retail, FMCG, Financial Services, and Healthcare, with a focus on customer/user experience and satisfaction. Emma’s experience includes client service and success, project implementation and management, and operational and strategic delivery of large-scale projects and teams.

Rae Workman
Rae Workman

Group Customer Success Director

Rae started her career in Account Management within Medical Communications before moving into B2B marketing roles in the healthcare sector.
At Consultant Connect, Rae’s focus is working with the Account Management team to support our NHS partners through a consultative and collaborative approach, truly understanding their priorities and objectives to implement solutions to overcome local challenges.

Henry Maas
Henry Maas

Head of New Initiatives

With a background in both Project and Account Management, Henry is experienced in implementing and supporting Consultant Connect projects across primary, secondary and community care. Henry has been responsible for Consultant Connect’s recent focus on photo messaging, supporting dermatology and other clinical specialties that benefit from safe and efficient clinical photography. Henry has also grown our National Consultant Network into a large group of consultant clinicians able to offer advice across a wide selection of clinical specialties.

Margaux Hargreaves
Margaux Hargreaves

Head of Marketing and Communications

Margaux started her marketing career in a specialist brand language consultancy before gaining experience in the supply chain management and education sectors. At Consultant Connect, Margaux oversees all our marketing and communications activity, including this website, webinars, social media, traditional media, and PR.

Dr David Griffiths
Dr David Griffiths

Medical Director

In addition to being Medical Director at Consultant Connect, David is a portfolio GP working in a practice in Oxford and a specialist in improving the quality and safety of healthcare systems. David is the Clinical Lead for the Time to Care Programme and works with GP surgeries and Primary Care Networks through bespoke improvement support programmes. David was previously a Programme Director for the Oxford GP Training Scheme and worked as an advisor to NHS London’s primary care transformation team.

Dr Patrick Davey
Dr Patrick Davey

Senior Medical Advisor

Patrick is a consultant cardiologist at Northampton General Hospital. As well as taking calls from Northants GPs, he also advises GPs around the country as part of our National Consultant Network. Patrick is an Honorary Senior Lecturer at the John Radcliffe Oxford and has also held a wide variety of advisory and consultancy posts, including Training Program Director for General Medicine in the Southern East Midlands deanery. He is a board member of the British Cardiovascular Society and is passionate about improving outcomes for patients.

Dr Rabi Nambi
Dr Rabi Nambi

Senior Medical Advisor

Rabi has been a consultant dermatologist in Derby since 2005 and has more than 25 years of experience in Dermatology, working extensively in many hospitals up and down the UK. He has published in leading journals, authored chapters in Dermatology textbooks and even been quoted in leading national newspapers. Rabi works on our National Consultant Network, supporting NHS areas with Dermatology Advice & Guidance, and Referral Triage and waiting list Validation.

Account Management

Each Consultant Connect project has a dedicated Account Manager who takes a consultative approach, collaborating with key stakeholders to understand objectives, priorities and pressure points before developing a project strategy and implementing supporting tactics.

 

The Account Management team provide bespoke service demonstrations and Q&A sessions to help both primary care and secondary care teams make the most of the service, as well as curating bespoke communication and engagement strategies to raise awareness and encourage uptake of the service. The team also provide regular reports and insights, reviewing and refining the project strategy based on these insights and gathering feedback through surveys and case studies.
Stephen Lamb
Stephen Lamb

Customer Success Manager

Dan Brown
Dan Brown

Analytics Manager

Grace Jackson
Grace Jackson

Referral Triage and Governance Lead

Brogan Hunt
Brogan Hunt

Account Manager

Bronwen Dunning
Bronwen Dunning

Account Manager

Celia Enderby
Celia Enderby

Account Manager

David Marsh
David Marsh

Account Manager

Hayley Kassam
Hayley Kassam

Account Manager

Marija Tofts
Marija Tofts

Account Manager and New Solutions Implementation Lead

Nick Smith
Nick Smith

Account Manager

Patrick Keys
Patrick Keys

Account Manager and Social Value Lead

Sophie Paddick
Sophie Paddick

Account Manager

Chloe Bennington
Chloe Bennington

Account Executive

Harriet Leslie
Harriet Leslie

Account Executive and Governance Officer

Olivia Melling
Olivia Melling

Account Executive

Sophia Harley
Sophia Harley

New Projects and Account Executive

Consultant Connect is a fully supported service, not just another initiative

Hover on the icons below to find out more:

Our Client Communications and Marketing team work closely with teams across the business and our NHS partners, supporting our existing projects with local campaigns by delivering quality content to meet communication objectives, as well as producing a wide variety of engaging and relevant content to support our ongoing marketing efforts.

Our New Initiatives team works collaboratively with key NHS stakeholders to understand how our services can best support different healthcare areas’ local needs. They share insight and best practice from live projects. The team ensures they know what is already working well in local areas, including short- and long-term priorities to develop solutions to support local strategies.

Each project has a dedicated Account Manager who takes a consultative approach, collaborating with key stakeholders to understand objectives, priorities, and pressure points before developing a project strategy and implementing supporting tactics.

Our Leadership team brings together professionals with backgrounds in medicine, consultancy, technology, governance, and health service provision. Together, they have decades of experience in using new technology to improve patient care and deliver organisational efficiency.

Our Product Development team work closely with all teams across the business and our NHS partners, refining our existing offering and developing new flexible solutions to support areas with their key priorities.

Our Finance team handles all internal financial tasks and provides economic analysis to improve key business strategies.

Our Information Governance team is responsible for overseeing information management for the company and making information assets available to those who need it while ensuring compliance.

Our dedicated Reporting and Analytics team work closely with the Account Management team to support clients with reporting needs, curating bespoke reports with rich data, helping to identify and shape both project successes as well as areas of opportunities.

What our clients are saying about us:

Olivia MosleyService Lead – Community Paediatrics, Buckinghamshire Healthcare NHS Trust:

‘The Consultant Connect team put things into place quickly and supported us every step of the way to ensure that we were happy with the process – their contact with us has been much appreciated and very efficient – we have built a strong working relationship. Not only have they been professional in their involvement, but their buy-in into how they know they support our treatment offer is impressive, considering the barriers we are all against.’

Stephen Wells, Senior Programme Manager, North Central London ICB:

‘The support from Consultant Connect is outstanding as they fully understand the day-to-day clinical interfaces between GPs, consultants, and other clinical staff, which embraces the NHS’s thinking in developing clinical networks across organisational boundaries as an Integrated Care System and developing integrated care.

The Consultant Connect platform is so easy to use and the support from their team is highly professional, very responsive and is bespoke to the needs of the local system and is continually reviewed to ensure local clinicians are rostered to support the clinical needs of the local health and care system and making the best use of the technology.’

Louise Tuckett, Director of Strategy, Planning & Performance, The Rotherham NHS Foundation Trust:

‘Our work with Consultant Connect has been incredibly effective in driving more efficient patient pathways and ensuring the most effective use of our clinical resources. The operational team have always been very responsive and flexible to our needs.’

Helen West, System Lead for Elective Recovery, Coventry and Warwickshire ICB:

‘The Consultant Connect team have always been flexible to our needs working around our systems and processes to help deliver our projects. Their team of staff are friendly and knowledgeable and always engage to provide the best service possible.

They deliver a service in the background that has assisted us to improve the delivery of our services and ultimately more timely care to our patients.’

Dr Jyothi Nippani, Associate Medical Director, South Warwickshire NHS Foundation Trust:

‘The Consultant Connect system is brilliant, we wouldn’t be without it. Managing frailty is vitally important for any acute hospital, and enabling paramedics to speak with consultants quickly has changed everything.’

Ben Colman, Senior Project Manager, Integrated Care Division, Salford Care Organisation, Northern Care Alliance NHS Foundation Trust:

Our Account Manager at Consultant Connect has been supporting us all the way since we launched the project. He’s really responsive and supports individual services who have asked for some support or guidance. He’s also on hand to show clinicians how to get the most out of Consultant Connect.’

Our Core Aims

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Improve Patient Outcomes
8 NHS areas where communication is improving patient care - Consultant Connect
Focus on Quality
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Drive Innovation
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Lead Change
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Contact us

For more information about how we work with commissioners, hospitals and mental health trusts to improve patient care, please get in touch.

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