Enhanced Advice & Guidance

Primary Care clinicians refer fewer patients to hospital if they get timely specialist input first.

We offer them access to relevant advice and tools to manage more patients in primary care.

Telephone Advice & Guidance

Clinicians use the Consultant Connect App or a unique Dial-in Number to speak to physical and mental health specialist clinicians for pre-referral advice and guidance over the telephone. Calls are answered by a rota of specialists in under 30 seconds (UK average).

Photo Messaging Advice & Guidance

Clinicians use the Consultant Connect App or platform to take, store and forward photos and files direct to specialist NHS clinicians for pre-referral advice and guidance. Photos are saved to the secure Consultant Connect platform and never stored on phones.

Messaging Advice & Guidance

Clinicians use Messaging for group or clinician to clinician pre-referral advice. Messaging can be accessed via the Consultant Connect App or platform. Photos and files can also be attached to messages.

Email Advice & Guidance

Clinicians use fully-tracked Email Advice & Guidance to seek written specialist advice. Numbers of cases per specialty, time to respond, patient outcomes, etc. are tracked, meaning that commissioners can understand all the advice activity and report on it accordingly.

National Consultant Network

The National Consultant Network comprises out-of-area NHS consultants who can answer pre-referral advice and guidance calls or review photos. The consultants can act as a backup for local teams and provide locally unavailable specialties.

Contact us

For more information about how we work with commissioners, hospitals & mental health trusts to improve patient care, please get in touch.

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