Enhanced Advice & Guidance
Telephone Advice & Guidance
Clinicians use the Consultant Connect App or a unique Dial-in Number to speak to physical and mental health specialist clinicians for pre-referral advice and guidance over the telephone. Calls are answered by a rota of specialists in under 30 seconds (UK average).
Photo Messaging Advice & Guidance
Clinicians use Consultant Connect via the app or in their browser, store and forward photos and files directly to specialist NHS clinicians for pre-referral advice and guidance. Photos are saved to the secure cloud and never stored on phones.
Messaging Advice & Guidance
Clinicians use Messaging for group or clinician-to-clinician pre-referral advice. Messaging can be accessed via Consultant Connect in the app or user’s browser. Photos and files can also be attached to messages.
Email Advice & Guidance
Clinicians use fully-tracked Email Advice & Guidance to seek written specialist advice. Numbers of cases per specialty, time to respond, patient outcomes, etc. are tracked, meaning that commissioners can understand all the advice activity and report on it accordingly.
National Consultant Network
The National Consultant Network comprises out-of-area NHS consultants who can answer pre-referral advice and guidance calls or review photos. The consultants can act as a backup for local teams and provide locally unavailable specialties.
For more information about how we work with commissioners, hospitals and mental health trusts to improve patient care, please get in touch.
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