Enhanced Advice & Guidance
Primary Care clinicians refer fewer patients to hospital if they get timely specialist input first.
We offer them access to relevant advice and tools to manage more patients in primary care.
Telephone Advice & Guidance
Clinicians use the Consultant Connect App or a unique Dial-in Number to speak to physical and mental health specialist clinicians for pre-referral advice and guidance over the telephone. Calls are answered by a rota of specialists in under 30 seconds (UK average).
Photo Messaging Advice & Guidance
Clinicians use the Consultant Connect App or platform to take, store and forward photos and files direct to specialist NHS clinicians for pre-referral advice and guidance. Photos are saved to the secure Consultant Connect platform and never stored on phones.
Messaging Advice & Guidance
Email Advice & Guidance
Clinicians use fully-tracked Email Advice & Guidance to seek written specialist advice. Numbers of cases per specialty, time to respond, patient outcomes, etc. are tracked, meaning that commissioners can understand all the advice activity and report on it accordingly.
National Consultant Network
The National Consultant Network comprises out-of-area NHS consultants who can answer pre-referral advice and guidance calls or review photos. The consultants can act as a backup for local teams and provide locally unavailable specialties.
Contact us
For more information about how we work with commissioners, hospitals & mental health trusts to improve patient care, please get in touch.
Join a webinar
Listen to health experts from the comfort of your desk as we bring the experts to you in our series of online webinars.
Join our mailing list
Join our mailing list and we'll keep you informed of our latest blogs, project news, and upcoming webinar dates and topics.
Contact us
You can view our Terms & Conditions here.
Most Read Articles
New service: Emotional Wellness App for patients in South Yorkshire
GPs in South Yorkshire and Bassetlaw Integrated Case System (SYB ICS) have been able to offer patients access to the Teladoc myStrength Emotional Wellness App from Consultant Connect. The app is commissioned by SYB ICS in partnership with Barnsley, Doncaster, Rotherham and Sheffield CCGs for people living in these areas, so is free to practices and patients in the area.
Referral Triage | Outcomes and Impact
It’s well known that triaging all incoming referrals ensures the right pathways first time. But resourcing this approach can be tricky, especially if areas are also working through backlogs of referrals. Our Referral Triage service has been supporting systems across the country. This blog article reveals outcomes and impact for over 20,000 referral cases across 14 specialties.
Consultant Connect meets operational / planning guidance 2022/23
Consultant Connect can help you meet the NHS priorities set out in the latest operational/planning guidance 2022/23. Solutions can be implemented very quickly and configured in a variety of ways to support your operational needs, plus all Advice & Guidance and triage activity data is captured and can be directly submitted to NHSE as part of your EROC data set.
Patient leaflet - What is Advice & Guidance and how is it used for patients?
This document includes information for NHS patients about what Advice & Guidance is and how GPs are using Advice & Guidance to get the best care for their patients.
Ambulance services using Consultant Connect to improve communication
These four Ambulance services have all embraced the use of Consultant Connect’s communication platform to enhance their services, making things easier for their staff and most importantly, improving the patient’s experience.
NHSX highlights Consultant Connect impact on elective recovery
Following on from the elective recovery tech fund being made available via NHSE’s Targeted Investment Fund (TIF), NHSX has published a new directory: ‘Digital products that assist in elective recovery’. Consultant Connect is featured.