Manage Local Demand using the National Consultant Network (NCN)

The National Consultant Network (NCN) can be used by NHS areas for:

Advice & Guidance:

Supporting Local Services

The National Consultant Network comprises out-of-area NHS consultants who can answer pre-referral Advice & Guidance calls or review photos. The consultants can act as a backup for local teams and provide locally unavailable specialties.

 If you are short of staff, the National Consultant Network (NCN) can be switched on in just 24-48 hours. It can also be switched off that quick when it’s no longer needed.

74% of calls to the NCN have avoided an unnecessary admission or referral.

Elective Care

The NCN for Elective Care operates

Mon-Fri, 9am-8pm

Sat-Sun, 9am-5pm

Please note: Some specialties are offered at extended hours. For more information email or call us on 01865 261 467.

Specialties include:

  • Cardiology (and ECG/Echo image analysis)
  • COVID-19 Line
  • Dermatology (and image review)
  • Diabetes and Endocrinology (and podiatry image review)
  • Elderly Care
  • E.N.T (and image review)
  • Gastroenterology
  • General Medicine
  • Gynaecology
  • Haematology (and image review)
  • Neurology
  • Ophthalmology (and image review)
  • Paediatrics
  • Renal Medicine
  • Respiratory Medicine
  • Rheumatology
  • Stroke Medicine (messaging only)
  • Trauma & Orthopaedics (and image review)
  • Urology

Mental Health

The NCN for Mental Health operates

Mon-Fri, 9am-5pm.

The NCN for Mental Health comprises fully trained and accredited NHS Psychiatrists, Pharmacists and Nurse Prescribers that will answer medication/prescribing Advice & Guidance calls.


Medication advice lines:

Our medication advice lines cover all age groups and support with:

  • Medication reviews
  • Potential interactions between drugs and side effects
  • Supporting primary care prescribing
  • Confirming NICE guidance

Referral Triage:

Prioritise Waiting Lists

Recent example: 3,450 referral triages completed within 3 weeks

As part of the ongoing recovery work in the NHS, Consultant Connect triages referrals for trusts needing additional temporary capacity. It’s a switch on/switch off service. The service uses the expertise of the NHS consultants from our National Consultant Network (NCN) and is available to work through backlogs in bulk or back-up local clinicians (for backlogs and/or new referrals as they come in).

 It’s the same network of consultants we launched over 2 years ago, which currently supports more than 50 NHS trusts with their capacity to deliver Advice & Guidance.

Request a call back