Instant Messaging Advice & Guidance

IG-secure Messaging for the NHS

Our Messaging feature is IG secure and available via the Consultant Connect App and the Consultant Connect desktop platform. It is designed specifically for NHS clinicians and can be used for group or clinician-to-clinician conversations. Users get instant notifications when there’s a new message and can easily view message history. Images and/or files can also be attached to messages.


Key features

  • Accessible via any web-enabled device
  • Push notifications
  • Securely saved conversations
  • Downloadable PDFs of messages
  • Outcomes recorded
  • Attach image file(s) to messages



Service performance

  • 56 NHS areas covered
  • Over 34,000 messages answered
  • 50% of messages result in patients avoiding an unnecessary trip to hospital
  • 75% of messages are responded to within 24 hours



We’re here to help

If you would like us to show you this service, please do not hesitate to get in touch with us at, or call us on 01865 261 467.