GP case study: Teledermatology
Dr Boswell works at the Forest Hill Road Group Practice in Southwark CCG. The surgery has had access to Photo Advice & Guidance, provided by Consultant Connect and commissioned by the CCG, since July 2018. Dr Boswell has been a GP for 3 years and uses the Photo Advice & Guidance service to contact consultants at Guy’s and St Thomas’ NHS Foundation Trust.
Dr Boswell likes Photo Advice & Guidance via the Consultant Connect App because:
“It is easy to use, and the images aren’t stored on my personal phone. Responses from consultants are very quick. It can really help with dermatological uncertainty.”
Below is an example of a recent clinical issue regarding a patient with a facial rash not responding to treatment that prompted Dr Boswell to use Photo Advice & Guidance.
Dr Boswell saw a patient with a facial rash, which was presumed to be seborrheic dermatitis. As the patient wasn’t responding to standard treatment, Dr Boswell used the Consultant Connect App to take a clinical photo which was shared with the Dermatology Team at Guy’s and St Thomas’ NHS Foundation Trust.
How Photo A&G helped:
The clinical photo was shared with specialists at Dr Boswell’s local trust. The advice was to try an alternative rosacea treatment. When we asked Dr Boswell what happened to the patient as a result of using Photo Advice & Guidance, he said:
“The patient’s condition improved rapidly.”
Related case studies
In this video, consultants from Western Sussex Hospitals NHS Foundation Trust share their thoughts on the benefits of using the Phone Advice & Guidance service.
Dr Manmit Kaur, a consultant on the National Consultant Network, answers a GP's Phone Advice & Guidance call - avoiding unnecessary referral for a patient with long history of body pain.
60% of submitted cases do not need to be seen by Dermatology Services in Dorset. Watch this video to find out more.
This feature, created by HSJ in co-operation with NHS Tayside Health Board, explains why the Scottish Health Board rolled out a system that provides GPs and paramedics with immediate advice and ...
For more information about how we work with commissioners, hospitals & mental health trusts to improve patient care, please get in touch.
Join a webinar
Listen to health experts from the comfort of your desk as we bring the experts to you in our series of online webinars.
Join our mailing list
Join our mailing list and we'll keep you informed of our latest blogs, project news, and upcoming webinar dates and topics.
Most Read Articles
Writing a strong NHS business case for Advice & Guidance can make all the difference. That’s why we are sharing this real-life example.read more
We have recently been working with NHS Dorset CCG to create a free guide for taking the best photos for Teledermatology. Read on to find out more.read more
When the NHS LTP was published we recommended that local commissioners and Trusts could approach the challenge by looking for the easiest bits of the plan to gain quick, high-impact wins. Nine months on, we reflect on these recommendations.read more
One of the biggest challenges for hospitals delivering an Advice & Guidance service is staffing it – particularly during winter. The good news is that there’s now a way you can “switch on / switch off” additional consultant resource this winter.read more
Just a few weeks ago, we were included in the “rethinking referrals” part of the Neurology handbook. You can access the full handbook here.read more
The 8 NHS areas described below have one thing in common - they've all made it radically quicker for clinicians, paramedics etc. to communicate about patients using telephone and photo Advice & Guidance. Click here to download a PDF version of this article. ...read more
Consultant Connect Ltd
One St Aldates, Oxford, OX1 1DE
Company registered in England & Wales.
Company number 09488206
01865 261 467