GP case study: Teledermatology

A GP in Southwark CCG uses Photo Advice & Guidance to get immediate A&G from the Dermatology Team at his local trust for a patient with a facial rash not responding to treatment.

“It is easy to use, and the images aren’t stored on my personal phone. Responses from consultants are very quick. It can really help with dermatological uncertainty.” Dr Boswell

Dr Boswell works at the Forest Hill Road Group Practice in Southwark CCG. The surgery has had access to Photo Advice & Guidance, provided by Consultant Connect and commissioned by the CCG, since July 2018. Dr Boswell has been a GP for 3 years and uses the Photo Advice & Guidance service to contact consultants at Guy’s and St Thomas’ NHS Foundation Trust.

Dr Boswell likes Photo Advice & Guidance via the Consultant Connect App because:

“It is easy to use, and the images aren’t stored on my personal phone. Responses from consultants are very quick. It can really help with dermatological uncertainty.”

Below is an example of a recent clinical issue regarding a patient with a facial rash not responding to treatment that prompted Dr Boswell to use Photo Advice & Guidance.

Dr Boswell saw a patient with a facial rash, which was presumed to be seborrheic dermatitis. As the patient wasn’t responding to standard treatment, Dr Boswell used the Consultant Connect App to take a clinical photo which was shared with the Dermatology Team at Guy’s and St Thomas’ NHS Foundation Trust.

How Photo A&G helped:

The clinical photo was shared with specialists at Dr Boswell’s local trust. The advice was to try an alternative rosacea treatment. When we asked Dr Boswell what happened to the patient as a result of using Photo Advice & Guidance, he said:

“The patient’s condition improved rapidly.”

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