GP case study: Teledermatology
Dr Boswell works at the Forest Hill Road Group Practice in Southwark CCG. The surgery has had access to Photo Advice & Guidance, provided by Consultant Connect and commissioned by the CCG, since July 2018. Dr Boswell has been a GP for 3 years and uses the Photo Advice & Guidance service to contact consultants at Guy’s and St Thomas’ NHS Foundation Trust.
Dr Boswell likes Photo Advice & Guidance via the Consultant Connect App because:
“It is easy to use, and the images aren’t stored on my personal phone. Responses from consultants are very quick. It can really help with dermatological uncertainty.”
Below is an example of a recent clinical issue regarding a patient with a facial rash not responding to treatment that prompted Dr Boswell to use Photo Advice & Guidance.
Dr Boswell saw a patient with a facial rash, which was presumed to be seborrheic dermatitis. As the patient wasn’t responding to standard treatment, Dr Boswell used the Consultant Connect App to take a clinical photo which was shared with the Dermatology Team at Guy’s and St Thomas’ NHS Foundation Trust.
How Photo A&G helped:
The clinical photo was shared with specialists at Dr Boswell’s local trust. The advice was to try an alternative rosacea treatment. When we asked Dr Boswell what happened to the patient as a result of using Photo Advice & Guidance, he said:
“The patient’s condition improved rapidly.”
Related case studies
Find out why our project in Somerset features in the NHS England’s Elective Care Transformation Programme’s “Gastroenterology Elective Care Handbook & Case Studies.”
This feature, created by HSJ in co-operation with Luton & Dunstable University Hospital, shares key ingredients for meeting the Four-Hour A&E target successfully.
A GP in Greater Glasgow and Clyde Health Board uses Phone Advice & Guidance to avoid a late evening admission for an elderly patient.
In this video, consultants from Western Sussex Hospitals NHS Foundation Trust share their thoughts on the benefits of using the Phone Advice & Guidance service.
For more information about how we work with commissioners, hospitals & mental health trusts to improve patient care, please get in touch.
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01865 261 467