GP case study: Neurology Case Study

The GP used Telephone Advice & Guidance to speak to a Neurologist for immediate advice and to discuss a pain management plan.

“It is incredibly useful to be able to use the Consultant Connect App to make a prompt call and obtain an answer quickly to a query. The answers I have obtained have reduced my referrals and helped me provide better patient care in complex cases”.

GP case study: Neurology Case Study

Dr Victoria Beasley has been a GP for three months and currently works at Speedwell Surgery in NHS North Central London CCG. Before Consultant Connect, Dr Beasley used to ring the hospital switchboard and bleep the registrar on-call for each specialty or use e-RS for Advice & Guidance.

Dr Beasley explained how Consultant Connect helps her in her day-to-day job:

“It is incredibly useful to be able to use the Consultant Connect App to make a prompt call and obtain an answer quickly to a query. During a busy clinic, it is much easier to pick up your own mobile if you want to speak to a specialist. The answers I have obtained have reduced my referrals and helped me provide better patient care in complex cases.

Also, as a newly qualified GP, I find sending clinical photographs to local Dermatology consultants via the PhotoSAF function on the Consultant Connect App invaluable. The responses have assisted in knowing when to refer and which treatments to offer.”

 

Initial Patient Presentation

A 45-year-old male patient suffering with cluster headaches came to visit Dr Beasley. He was on the waiting list to be seen by Neurology but was struggling to function due to the pain. Dr Beasley used Telephone Advice & Guidance to speak to a Neurologist for immediate advice and to discuss a pain management plan.

 
 

How Telephone Advice & Guidance helped the patient

Dr Beasley was able to call the patient back straight away with a management plan and a different analgesic option.

“The patient was very appreciative.”

 

How Telephone Advice & Guidance helped the GP

Using Telephone Advice & Guidance in this way, meant that Dr Beasley was able to get a prompt response and set out a clear management plan, whilst the patient waited for his Neurology outpatient appointment to come through.

 

Related case studies

GP case study: Orthopaedics

GP case study: Orthopaedics

Dr Manjushree Pande details how the NHS Doncaster CCG Telephone Advice & Guidance service enables her to speak to consultants at Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust.

GP case study: Diabetes and Endocrinology

GP case study: Diabetes and Endocrinology

Dr Robert Weaver details how using Telephone Advice & Guidance via the free Consultant Connect App enables him to rapidly speak to NHS consultants.

Nurse case study: Diabetic Podiatry

Nurse case study: Diabetic Podiatry

Sylvanna Sandhu, a Diabetes Foot Nurse Specialist in South Warwickshire, describes how she uses Photo Advice & Guidance on the Consultant Connect App.

GP case study: Rheumatology/ Haematology

GP case study: Rheumatology/ Haematology

Dr Jonathan Griffin has been a GP for 18 years, he is currently working as a partner in the Penarth Healthcare Partnership in the Vale of Glamorgan, Cardiff.

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