Radically Improving Clinician Access to Advice & Guidance
We work with over 75 CCGs/Health Boards and 60 Hospitals.
Find out how we help them:
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A GP in South Warwickshire describes how she uses the free Consultant Connect App to take IG secure photos of ECGs for Advice & Guidance.
Dr Katie Hebbes is a doctor at The Grange Medical Centre in Warwickshire. Dr Hebbes has been a doctor for 11 years and before Consultant Connect was introduced in Warwickshire North CCG in ...
Dr Anne Connolly, a Principal Pharmacist for Medicines Information, describes how she answers Mental Health Medication Telephone Advice & Guidance calls.
Petrina Douglas-Hall, Medicines Information Manager, describes how answering a Telephone Advice & Guidance call from a GP helped with the management of a patient with depression and disturbed sleep.
Dr Steve Doyle explains why he answers Telephone Advice & Guidance calls from 999 ambulance crews and clinical support desk staff during COVID-19.
Dr Karen Grossmark, a GP at PHGH Doctors in Barnet describes why she finds Photo Advice & Guidance a brilliant tool and how she uses it to improve patient care.
In this article we take a closer look at NHS Birmingham and Solihull CCG’s innovative teledermatology services set up before COVID-19. These services are now proving perfect for the sudden need ...
A Practice Nurse & Prescriber (who wishes to remain anonymous) describes how she uses Telephone Advice & Guidance via Consultant Connect to help her patients.
Eleanor Coxson describes how she got rapid Ophthalmology Telephone Advice & Guidance for a patient during the COVID-19 pandemic.
Dr Robert Weaver describes his experience of using Telephone Advice & Guidance on the Consultant Connect App to rapidly speak to consultants.
Dr John Gubbay describes how he has used the Consultant Connect platform to get rapid podiatry Photo Advice & Guidance.
Dr Ceri Todd describes how she has used Telephone Advice & Guidance to arrange an urgent next day ultrasound for a patient.
Dr Robert Weaver explains why he likes using Patient-Initiated Teledermatology via Consultant Connect.
Dr Dhanveer Virik explains why he likes taking IG secure clinical photos using PhotoSAF on the free Consultant Connect App.
Dr Anuradha Giri outlines her experience of using rapid Telephone Advice & Guidance to discuss patient cases with consultants at Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust.
Dr James Smith, a Somerset GP, details how contacting local consultants via rapid Telephone A&G on the Consultant Connect App has benefitted patients.
Dr Robert Weaver details how using Telephone Advice & Guidance via the free Consultant Connect App enables him to rapidly speak to NHS consultants.
One of the most common questions we encounter when discussing Phone Advice & Guidance is “what do the consultants think about it?” We sent a film crew to NGH to ask exactly that question.
Dr Manjushree Pande details how the NHS Doncaster CCG Telephone Advice & Guidance service enables her to speak to consultants at Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust.
Dr Chris Phillips, a GP in Oxfordshire, describes the benefits of using the Consultant Connect App to take clinical photos.
Dr Alice Overbury describes how she uses Photo Advice & Guidance for Teledermatology on the Consultant Connect App.
Jayne Gilbert from the North West Ambulance Service NHS Trust explains how paramedics use Consultant Connect to speak to ICC Hubs.
Dr Patrick Davey is a Consultant Cardiologist on the National Consultant Network. He answers calls from GPs around the country such as Dr Andrew Ross - a GP in Lambeth.
Dr Patrick Davey, a consultant on the National Consultant Network, answers GP Phone Advice & Guidance calls from around the UK. This includes calls from Southwark GPs.
This feature, created by HSJ in co-operation with NHS Tayside Health Board, explains why the Scottish Health Board rolled out a system that provides GPs and paramedics with immediate advice and ...
Kirsty Wilkinson, a Nurse Practitioner in NHS Tayside Health Board, describes how she uses PhotoSAF on the Consultant Connect App to help her patients.
A GP in North East Essex uses Phone Advice & Guidance and speaks to a consultant on the National Consultant Network to help an elderly patient.
48% of calls to the service have resulted in a referral being avoided. Watch this video to find out more.
60% of submitted cases do not need to be seen by Dermatology Services in Dorset. Watch this video to find out more.
Dr Francis explains how he uses Phone Advice & Guidance and PhotoSAF on the Consultant Connect App to benefit his patients.
This feature, created by HSJ in co-operation with NHS Heywood, Middleton and Rochdale CCG and East Suffolk and North Essex Foundation Trust shares the impact of networks in supporting primary care.
Dr Mo Sahebjalal, a consultant on the National Consultant Network, answers a Phone Advice & Guidance call, avoiding an unnecessary referral for a 75-year-old patient with a rash.
In this video, GPs in Solihull explain how using Photo A&G through the Consultant Connect App allows them to share images directly with a community GPER.
Dr Catherine Napper, a locum GP in Bath and North East Somerset CCG, explains why she thinks using the PhotoSAF feature on the Consultant Connect App is beneficial to both her patients and herself.
Dr Manmit Kaur, a consultant on the National Consultant Network, answers a GP's Phone Advice & Guidance call - avoiding unnecessary referral for a patient with long history of body pain.
Michael Muir, Clinical Stroke Lead and paramedic at the Scottish Ambulance Service, describes how he uses Phone Advice & Guidance to speak to consultants at Ninewells Hospital at NHS Tayside ...
A GP in NHS Tayside Health Board avoids admission for patient with possible pneumonia of influenza by using Phone A&G to speak to a specialist at Ninewells Hospital.
Dr Clive Anggiansah, a GP in Bexley CCG, discusses how he uses Safe Clinical Photography (PhotoSAF) via the Consultant Connect App to benefit his patients.
An Advanced Paramedic Practitioner in Milton Keynes, describes how he safely uses his mobile to take clinical photos in both a surgery setting and when visiting patients at home.
Keith Dickinson, a paramedic at the Scottish Ambulance Service, describes how he uses Phone Advice & Guidance to speak to consultants at Ninewells Hospital at NHS Tayside Health Board.
Dr Claire Kendrick discusses how she uses Safe Clinical Photography (PhotoSAF) on the Consultant Connect App to take pictures of skin conditions.
Find out why our project in Somerset features in the NHS England’s Elective Care Transformation Programme’s “Gastroenterology Elective Care Handbook & Case Studies.”
Read our latest feature, created by HSJ in co-operation with the Leeds Cancer Programme about how teledermatology is improving cancer care in Leeds.
Dr Davey, a consultant on the National Consultant Network, answers a GP's Phone Advice & Guidance call - preventing a possible stroke for a patient.
Dr Barnes, a consultant in Sunderland, answers a Phone Advice & Guidance call and avoids an admission for an elderly patient.
A GP in Greater Glasgow and Clyde Health Board uses Phone Advice & Guidance to avoid a late evening admission for an elderly patient.
In this video, consultants from Western Sussex Hospitals NHS Foundation Trust share their thoughts on the benefits of using the Phone Advice & Guidance service.
The Clinical Lead for Emergency Medicine at Ninewells Hospital in NHS Tayside discusses how consultants at the hospital answer calls from Junior Doctors, doctors working in Primary Care and their
A GP in Greater Glasgow and Clyde Health Board avoids an acute admission for a patient with inflammatory bowel disease by using Phone A&G to speak to a gastroenterologist from his local hospital.
A GP in Southwark CCG uses Photo Advice & Guidance to get immediate A&G from the Dermatology Team at her local trust for a child with a body rash and a history of eczema.
A GP in Milton Keynes CCG prevents an emergency situation for an ill baby by using Phone A&G from her local trust, Milton Keynes University Hospital NHS Foundation Trust.
A GP in South Warwickshire CCG used Phone Advice & Guidance to get A&G from South Warwickshire NHS Foundation Trust, and gets great results for a gynae patient.
A GP in Southwark CCG uses Photo Advice & Guidance to get immediate A&G from the Dermatology Team at his local trust for a patient with a facial rash not responding to treatment.
NHS England has published a QIPP Case Study on our Phone Advice & Guidance project in North East Essex.
In this article Dr Griffiths reflects on the inspirational nature of Sunderland’s Ambulatory Emergency Care (AEC) project.
The Guardian uncovers the cutting-edge tech transforming healthcare in this feature created in co-operation with the Royal United Hospitals Bath and NHS Bath and North East Somerset CCG.
This feature, created by HSJ in co-operation with Luton & Dunstable University Hospital, shares key ingredients for meeting the Four-Hour A&E target successfully.
A GP in Wiltshire CCG explains how she used Phone Advice & Guidance to get immediate A&G from Royal United Hospitals Bath NHS Foundation Trust for a complex gastro case.
A GP in South Warwickshire CCG avoids acute admission for a cancer patient by using Phone A&G from her local trust, South Warwickshire NHS Foundation Trust.
A GP in Somerset CCG avoids admission for a Peripheral Vascular Disease patient by using the Consultant Connect App to get Phone A&G from specialists at his local trust.
A GP in South Warwickshire CCG used Phone Advice & Guidance to get A&G from South Warwickshire NHS Foundation Trust, and gets great results for a diabetes patient.
A GP in North East Essex CCG used Phone Advice & Guidance to get A&G from the Cardiology Team at her local trust, resulting in an admission avoided for an elderly patient.
A GP in Lambeth used Phone Advice & Guidance to get A&G from the Rheumatology Team at her local trust for an elderly patient with swollen lower legs and joint pain.
A GP in Somerset CCG used the Consultant Connect App to get A&G from the Rheumatology Team at his local trust for a patient with atypical Polymyalgia Rheumatica presentation.
For more information about how we work with commissioners, hospitals & mental health trusts to improve patient care, please get in touch.
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Most Read Articles
Reform is upon us – introducing the NHS Operational Plan 2020/21
As we all know, change is afoot. Last year’s Long Term Plan set out some pretty demanding targets, including the headline 30% reduction in face-to-face hospital appointments. Now, to help with this, NHSE has published its “Operational Planning and Contracting Guidance 2020/21”, setting out where its efforts will be focused. There’s some revolutionary change on the cards to start off with...
Ophthalmology A&G using the Consultant Connect App
Last year we saw a significant rise in the number of enquiries from NHS areas keen to find out if we could help reduce Ophthalmology referrals. Ophthalmology referrals to hospital eye services rose just over 12% from 2013/14 to 2017/18 and now account for just over 8% of outpatient appointments (NHS Digital). What's the impact of using Consultant Connect to get effective Ophthalmology A&G?
The impact of out-of-area NHS consultants - fifteen months on
Since November 2018, GPs in Heywood, Middleton and Rochdale (HMR) have had access to immediate Phone Advice & Guidance from national teams of specialist consultants via Consultant Connect’s National Consultant Network (NCN). Fifteen months on the A&G specialties available has doubled...
Have you published your response to the NHS LTP yet?
NHS healthcare areas are now expected to make their “first submission of draft operational plans” (“Early” Feb 20) to be quickly followed by their “final submission of operational plans” (by end March 2020). Take a look at how an innovative ICS has responded...
Telederm in the NHS - how to take best pictures
Teledermatology depends on clinicians taking images that allow an accurate and rapid diagnosis. That’s why we’ve worked with NHS Dorset CCG to create a guide. The guide is free for to download and use – do share it with GPs and other clinicians in your area...
NHS Business Case Example
We have seen a lot of business cases over the years. The anonymised one you can download below has recently been approved. It's an interesting read – especially when you see the estimated saving potential of over £370k (per annum after costs) for the area proposing using Consultant Connect...