DermConnect
Triage in hours not weeks – cutting dermatology waiting lists, referral costs and time to cancer diagnosis
One connected pathway, end to end
DermConnect is a single point of access for dermatology, covering Routine, Urgent Suspected Cancer (USC), Community and Referral Triage pathways, including pre-referral Advice and Guidance. It streamlines image acquisition for GPs, saves time for consultants, and improves referral quality through structured pro-formas, templates and patient validation.
Our secondary care eRS integration is 2–4 times faster than native eRS. Staff it with our NHS Consultants via the National Consultant Network or your own team.
On USC pathways, DermConnect drives significant improvements in FDS adherence — especially alongside community imaging hubs delivering high-quality photography and dermoscopy. Real-time reporting flags issues eRS can’t, from poor image quality to surgeries bypassing the pathway entirely, and benefit from our fully managed, modular service, with the account management team to action that data.
Proven outcomes
1 million
clinical photos taken per year on the app
63%
of photo messages for routine Dermatology avoid a referral
24 hours
average response time for messaging pre-referral requests
>130
NHS Trusts and hospitals across the UK are already working with us
Key benefits for every stakeholder
For commissioners
- Reduces pressure on secondary care by diverting over 60% of routine referrals to community pathways.
- Improves cancer pathway performance through higher FDS adherence and streamlined USC triage.
- Single Point of Access for routine and urgent referrals, enabling a scalable model.
- Real-time reporting gives visibility of referral quality, image standards and demand trends.
- Fully managed service, reducing operational burden through implementation and pathway management support.
- Flexible delivery model, available as a modular solution or complete end-to-end service
For GPs & Primary Care
- Simplified referral process with structured pro-formas, templates and integrated advice & guidance.
- Supports high-quality image acquisition, improving diagnostic confidence and reducing unnecessary delays.
- Faster specialist review compared with native eRS workflows.
- Fewer rejected referrals through improved referral completeness and image quality .
- Clearer access to community and secondary care pathways through a single referral route.
- Time savings for practices, reducing GP admin time on referral rework, chasing outcomes and managing patient queries.
For Secondary Care
- More efficient triage workflows, enabling faster decision-making and reduced administrative burden.
- Access to better quality referrals, with structured clinical information and validated patient details.
- Patient validation lets teams update histories, request images, and confirm the need for a referral beforehand.
- Ability to focus clinic capacity on patients who genuinely require specialist input.
- Comprehensive pathway oversight through real-time operational and clinical reporting.
- Flexible workforce model, with support from the National Consultant Network or local teams.
In practice
Top five most improved RTT position: Countess of Chester’s 15-point RTT turnaround
Enhanced A&G: transforming access to dermatology care in Lebanon
How e-RS Connect has reduced time taken for the dermatology team at UHL to respond to A&G by 25%
Rapid A&G enables pregnant patient to safely commence treatment for arthritis the same day
Messaging advice provided by NHS consultant avoids unnecessary hospital visit for patient with secondary cancer
Out-of-area NHS consultant’s dermatology diagnosis speeds up patient care and contributes to GP’s learning in North Central London
How accessing Consultant Connect from a computer is supporting clinicians in Powys Teaching Health Board
Consultant Connect supports expedited dermatology referral in Oxfordshire
How Consultant Connect is supporting Dermatology referrals in Calderdale
Ready to transform your dermatology pathway?
Our team will walk you through how DermConnect can be configured for your trust or ICB with implementation support from day one, built on proven technology