GP App Case Studies
Read our latest Consultant Connect App case studies to find out more.
GP App Case Studies
Why use the
Consultant Connect App?
Telephone Advice & Guidance
It’s quick – clinicians tap the screen, see which specialties are available and select the relevant one to call. They’ll also find useful information like the opening hours for each specialty. Find out more.
Photo Advice & Guidance
They can also take IG-secure clinical photos and add notes the no-hassle way. Images are stored in a GDPR-compliant cloud (not on their phone). In areas where this is enabled, the photos and a PDF summary can also be automatically sent to the clinician’s NHS email address. Find out more.
Send secure messages
In areas where Messaging is enabled, clinicians can share images and send messages immediately for Advice & Guidance (at the touch of a button – no need to use email). Find out more.
Monitor activity & earn CPD credits
Clinicians can access a useful record of their activity within the Consultant Connect App. Primary care clinicians can also earn CPD credits when they use the app for Advice & Guidance – find out more.
Telephone Advice & Guidance
It’s quick – within the app, clinicians tap the screen to:
- See which specialties are available.
- Select the relevant one to call.
- See useful information like the opening hours for each specialty.
Photo Advice & Guidance for Teledermatology
Within the app, clinicians can:
- Take IGsecure clinical photos, and add notes.
- Images are stored in an IG-secure and GDPR-compliant cloud.
- Images can be accessed in the cloud via the user’s browser.
- The use of the PhotoSAF feature is ‘universal’ and is increasingly being used across different specialties.
Send secure messages
In areas where enabled, within the app, clinicians can:
- Take secure photos using PhotoSAF
- Share images and send messages immediately.
- Receive advice, close the case and record patient outcomes.
Monitor activity
Within the app, clinicians can access:
- A useful record of their activity.
- Use this record as CPD evidence.
The Consultant Connect App is free to clinicians within participating areas
First, download the app by searching ‘Consultant Connect’ on Google Play or the App Store. Please note that only devices running on an Apple operating system (iOS) of 15 and above or an Android operating system of 11 and above will support the Consultant Connect App. Once you have signed up, you can use the features* shown below:
Once you have downloaded the app, sign up in four easy steps:
- Open the Consultant Connect App on your phone and click sign up.
- Enter your name, NHS email address and create a password.
- Provide your surgery name and select a role.
- Confirm your email address and mobile number and start using the app!
Getting started with the Consultant Connect App
How to sign up to the Consultant Connect App
How it works | Telephone Advice & Guidance via the Consultant Connect App
How it works | Photo Messaging Advice & Guidance via the Consultant Connect App
Your profile feature on the Consultant Connect App
How it works | safe clinical photography via the PhotoSAF feature on the Consultant Connect App
What app users say:
App case studies
How out-of-area Advice & Guidance is supporting clinicians in Derbyshire
Enhanced Advice & Guidance provided by Consultant Connect has been available to clinicians in Derbyshire ICB since 2016. We spoke with Dr Julia Mason, a GP, to find out how the service supports her in providing the best patient care.
The benefits of having access to GP Bypass Numbers in Wales
One of the most popular uses of the free Consultant Connect App is the pre-programmed Bypass Numbers feature, which allows healthcare professionals in participating areas to skip the queue on switchboard and speak directly to staff at local GP practices.
How Advice & Guidance is bridging the gap between physical and mental health in Northamptonshire
Enhanced Advice & Guidance provided by Consultant Connect has been connecting clinicians with specialists for rapid advice since 2016 in Northamptonshire ICB via telephone, photo and messaging. We spoke with a clinician at Berrywood Hospital, Northamptonshire Healthcare NHS Foundation Trust, to find out how Enhanced Advice & Guidance helps them.
How Consultant Connect is supporting Dermatology referrals in Calderdale
Consultant Connect spoke with Carrie Bottomley, Apprentice Healthcare Assistant and General Practitioner’s Assistant at Bankfield Surgery, to find out how PhotoSAF fits into her everyday role and benefits her patients.
Contact us
For more information about how we work with commissioners, hospitals and mental health trusts to improve patient care, please get in touch.
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