“Dr Smith used the Consultant Connect service to rapidly speak to a respiratory consultant on the same day, to arrange an urgent appointment for the patient.”
“It’s quicker, same day advice.”
“I use the service to discuss patients with secondary care, often consultants. This avoids admissions, unnecessary referrals and patients coming to harm by waiting a long time for secondary care appointments.”
“It provides safer patient care and bridges the gap between primary and secondary care.”
How Telephone Advice & Guidance helped the patient:
By speaking to a respiratory consultant about the patient on the day, the patient avoided an acute admission. Dr Smith got a respiratory secondary care appointment arranged for him within a few weeks, with the necessary investigations carried out before his appointment. Dr Smith advised the patient was “happy he was being seen by a specialist urgently.”
How Telephone Advice & Guidance helped the GP:
Dr Smith used the Consultant Connect service to rapidly speak to a respiratory consultant on the same day, to arrange an urgent appointment for the patient.
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