“It’s quicker, same day advice.”
“I use the service to discuss patients with secondary care, often consultants. This avoids admissions, unnecessary referrals and patients coming to harm by waiting a long time for secondary care appointments.”
“It provides safer patient care and bridges the gap between primary and secondary care.”
How Telephone Advice & Guidance helped the patient:
By speaking to a respiratory consultant about the patient on the day, the patient avoided an acute admission. Dr Smith got a respiratory secondary care appointment arranged for him within a few weeks, with the necessary investigations carried out before his appointment. Dr Smith advised the patient was “happy he was being seen by a specialist urgently.”
How Telephone Advice & Guidance helped the GP:
Dr Smith used the Consultant Connect service to rapidly speak to a respiratory consultant on the same day, to arrange an urgent appointment for the patient.