GP App Case Studies
Read our latest Consultant Connect App case studies to find out more.
GP App Case Studies
Why use the
Consultant Connect App?
Telephone Advice & Guidance
It’s quick – clinicians tap the screen, see which specialties are available and select the relevant one to call. They’ll also find useful information like the opening hours for each specialty. Find out more.
Photo Advice & Guidance
They can also take IG-secure clinical photos and add notes the no-hassle way. Images are stored in a GDPR-compliant cloud (not on their phone). In areas where this is enabled, the photos and a PDF summary can also be automatically sent to the clinician’s NHS email address. Find out more.
Messaging Advice & Guidance
In areas where messaging is enabled, clinicians can securely share images and send messages immediately for Advice & Guidance (at the touch of a button – no need to use email). Find out more.
Monitor activity & earn CPD credits
Clinicians can access a useful record of their activity within the Consultant Connect App. Primary Care clinicians can also earn CPD credits when they use the service for Advice & Guidance – find out more.
Telephone Advice & Guidance
It’s quick – within the app, clinicians tap the screen to:
- See which specialties are available.
- Select the relevant one to call.
- See useful information like the opening hours for each specialty.
Photo Advice & Guidance for Teledermatology
Within the app, clinicians can:
- Take IG-secure clinical photos, and add notes.
- Images are stored in an IG-secure and GDPR-compliant cloud.
- Images can be accessed in the cloud via the user’s browser.
- The use of the PhotoSAF feature is ‘universal’ and is increasingly being used across different specialties.
Send secure messages
In areas where enabled, within the app, clinicians can:
- Take secure photos using PhotoSAF
- Share images and send messages immediately.
- Receive advice, close the case and record patient outcomes.
Monitor activity
Within the app, clinicians can access:
- A useful record of their activity.
- Use this record as CPD evidence.
The Consultant Connect App is free to clinicians within participating areas
First, download the app by searching ‘Consultant Connect’ on Google Play or the App Store. Please note that only devices running on an Apple operating system (iOS) of 16 and above or an Android operating system of 12 and above will support the Consultant Connect App. Once you have signed up, you can use the features* shown below:
Once you have downloaded the app, sign up in four easy steps:
- Open the Consultant Connect App on your phone and click sign up.
- Enter your name, NHS email address and create a password.
- Provide your surgery name and select a role.
- Confirm your email address and mobile number and start using the app!
Getting started with the Consultant Connect App
How to sign up to the Consultant Connect App
How it works | Telephone Advice & Guidance via the Consultant Connect App
How it works | Photo Messaging Advice & Guidance via the Consultant Connect App
Your profile feature on the Consultant Connect App
How it works | safe clinical photography via the PhotoSAF feature on the Consultant Connect App
What app users say:
App case studies

Messaging advice provided by NHS consultant avoids unnecessary hospital visit for patient with secondary cancer
Healthcare professionals in NCL ICB have access to a range of elective care specialties for Enhanced Advice & Guidance (A&G) provided by out-of-area NHS consultants on the National Consultant Network (NCN), including messaging services for dermatology lesions and dermatology advice.

Out-of-area NHS consultant’s dermatology diagnosis speeds up patient care and contributes to GP’s learning in North Central London
Many of the available specialties in North Central London, including dermatology, are provided by out-of-area NHS consultants on the National Consultant Network (NCN), and due to ever-increasing pressures on local services, the ability to receive comprehensive advice is vital.

How Consultant Connect is supporting Hywel Dda University Health Board following the rollout of WGOS 4
The WGOS 4 guidance allows lower risk patients to be cared for within primary care who would have previously been referred to secondary care. This reduces the number of patients needing a hospital clinic appointment and ensures all patients receive the most appropriate care.

The National Consultant Network in practice: supporting clinicians from Birmingham to Staffordshire
The National Consultant Network comprises out-of-area NHS consultants who support clinicians by providing Advice & Guidance via telephone and/or messaging, helping patients receive the right care in the right place the first time.

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