Joe Matthews, Senior Urgent and Emergency Care Lead at NHS Buckinghamshire, Oxfordshire and Berkshire West (BOB) ICB, discusses how relaunching their frailty line with Consultant Connect August 2021 has allowed Primary Care clinicians and ambulance teams to have a conversation and practice the ‘call before convey’ method before unnecessarily bringing a frailty patient into a busy ED.
Hear from a Neurology and Dermatology consultant on how the National Consultant Network is helping NHS areas needing extra clinical capacity to reduce their waiting lists. It’s a switch on/switch off service.
Consultant Connect has been connecting Primary Care clinicians with specialists in Lanarkshire for Professional-to-Professional Advice since November 2020. In August 2023, NHS Lanarkshire launched a ‘call before convey’ pilot encouraging Scottish Ambulance Service (SAS) clinicians across the Health Board to use Consultant Connect to contact local ED consultants, within the Flow Navigation Centre, when seeing patients with non-life-threatening conditions.
We recently hosted a webinar highlighting how our Referral Triage service has supported hospitals with referral backlog challenges and staffing shortages in elective care.
NHS clinical leads who have successfully implemented Patient Initiated Follow Up (PIFU) services offer practical ideas to help other providers.
NHS Tayside, NHS Lanarkshire and the Scottish Ambulance Service share how their use of prof to prof clinical decisions is playing a key part in their response to the national goal of redesigning unscheduled care.
The COVID Unit Advice Line launched on 13th March 2020 in NHS Tayside and was placed at the top of the list of options on the Consultant Connect service to help highlight the service to clinicians. How is it performing six months on?
During the RCP webinar on Monday 3 June 2019, experts discussed outpatient transformation and offered practical ideas and examples about where to start.
Not only does your Advice & Guidance service have to work, it has to work well. Well enough for GPs to use it in the sort of volumes that will deliver up to 100,000 avoided referrals in an average area. To help with this, experts from NHS England, CCGs using e-RS and Consultant Connect answer Advice & Guidance FAQs.
The NHS Long Term Plan aims to avoid up to a third of outpatient appointments. That means that some 30 million hospital appointments will need to be avoided or replaced somehow. Advice & Guidance could be a plank in delivering the LTP target and has potential to contribute significantly.
