Kat James, Managing Director at Consultant Connect, shares her thoughts on what it really takes to make specialist advice models work at scale and why getting the front door right is one of the most valuable, and most overlooked, opportunities in the NHS today.
This Men’s Health Week, we’re showcasing how Enhanced Advice & Guidance has been employed across the NHS to enhance patient care for men.
Having supported 17 NHS Trusts through the Q4 Sprint and achieving a 37% waiting list reduction, Kat James, Managing Director at Consultant Connect, explores why sustainable improvement demands better financial incentives, flexible workforce models, and treating the front door as a core clinical service.
We spoke with our Group Customer Success Directors, Emma and Rae, who lead teams delivering Advice & Guidance and Referral Triage services across the NHS.
This International Nurses Day, we’re taking the opportunity to acknowledge and celebrate the contribution nurses make to the NHS.
Highlighting women’s health issues and priorities, National Women’s Health Week aims to encourage women to prioritise their physical, mental, and emotional well-being.
This Mental Health Awareness Week, we want to celebrate how NHS healthcare professionals are utilising Consultant Connect services to support with ensuring patients receive the right care faster.
Delivered by NHS consultants on the National Consultant Network (NCN), our clinically led service provides virtual management plans for long waiters or new referrals and has proven to reduce waiting lists by 33% on average, even more in some specialties. Find out more.
Our recent panel discussion, ‘e-RS Connect: Discover the new release for faster A&G and triage’, brought together NHS consultants to explore how e-RS Connect is enhancing A&G efficiency and helping Trusts unlock valuable clinical capacity at a time when it’s needed most.
Our recent panel discussion, ‘Ready, set, flow this winter’, brought together clinical leaders from across England, Scotland, and Wales to share how rapid remote clinician-to-clinician telephone triage is transforming the way patients access care – improving outcomes, reducing admissions, and easing pressure on busy EDs.