GP case study: Teledermatology
Dr Catherine Napper is a locum GP in Bath and North East Somerset CCG. She has been a GP for six months and uses the PhotoSAF feature on the Consultant Connect App to take clinical photos. Dr Napper and other GPs in this area also have access to Consultant Connect’s immediate Phone Advice & Guidance service. This service rapidly connects them to consultants at Royal United Hospitals Bath NHS Foundation Trust.
Dr Napper comments that taking photos of her patients before she had PhotoSAF often involved “leaving the consulting room to get the shared camera.”
This is an inconvenience that many GPs face as cameras are often difficult to locate and may not always be fully charged. Cameras are also not always available when doing home visits.
Dr Napper prefers to use PhotoSAF because it’s on her mobile so:
“It is quicker, easier and more convenient.”
We asked Dr Napper what she would say to GPs who have the Consultant Connect App available in their area but who have not used it yet. She reaffirmed how simple she finds the app and its PhotoSAF feature to use:
“It is about time that we embrace the technology that we have so readily at hand!”
We asked Dr Napper to describe how she uses PhotoSAF when she is with her patients. She provided the following examples.
Dr Napper comments that she has found PhotoSAF useful on multiple occasions for “documenting skin lesions.” She takes a picture of the lesion in question, adds relevant notes and then adds it “to the patient’s medical record so that other clinicians can see what I was seeing at the time the photo was taken.” She has “found it most useful for patients with lesions where there is patient concern about change. This is because the original photo and a repeat one can be easily compared, which I find can be more compelling than verbal reassurance alone.”
How PhotoSAF helped:
Dr Napper comments that being able to monitor patients using PhotoSAF has “prevented onward referrals.” In addition, in cases where comparing photos taken at different times has highlighted a concerning change in the patient’s condition, Dr Napper has been able to quickly arrange a referral.
We work with over 60 CCGs/Health Boards, 50 Hospitals, and 2,900 GP practices. Find out how we help them:
Dr Manmit Kaur, a consultant on the National Consultant Network, answers a GP's Phone Advice & Guidance call - avoiding unnecessary referral for a patient with long history of body pain.
Dr Barnes, a consultant in Sunderland, answers a Phone Advice & Guidance call and avoids an admission for an elderly patient.
A GP in South Warwickshire CCG used Phone Advice & Guidance to get A&G from South Warwickshire NHS Foundation Trust, and gets great results for a diabetes patient.
In this video, GPs in Solihull explain how using Photo A&G through the Consultant Connect App allows them to share images directly with a community GPER.
For more information about how we work with commissioners, hospitals & mental health trusts to improve patient care, please get in touch.
Join a webinar
Listen to health experts from the comfort of your desk as we bring the experts to you in our series of online webinars.
Join our mailing list
Join our mailing list and we'll keep you informed of our latest blogs, project news, and upcoming webinar dates and topics.
Most Read Articles
We have recently been working with NHS Dorset CCG to create a free guide for taking the best photos for Teledermatology. Read on to find out more.read more
When the NHS LTP was published we recommended that local commissioners and Trusts could approach the challenge by looking for the easiest bits of the plan to gain quick, high-impact wins. Nine months on, we reflect on these recommendations.read more
One of the biggest challenges for hospitals delivering an Advice & Guidance service is staffing it – particularly during winter. The good news is that there’s now a way you can “switch on / switch off” additional consultant resource this winter.read more
Just a few weeks ago, we were included in the “rethinking referrals” part of the Neurology handbook. You can access the full handbook here.read more
The 8 NHS areas described below have one thing in common - they've all made it radically quicker for clinicians, paramedics etc. to communicate about patients using telephone and photo Advice & Guidance. Click here to download a PDF version of this article. ...read more
Regular readers will know that the Elective Care Transformation Team at NHS England is busy producing a series of handbooks to help Trusts and commissioners to manage rising demand across certain clinical specialties. We were delighted to be included in the gastro...read more
Consultant Connect Ltd
One St Aldates, Oxford, OX1 1DE
Company registered in England & Wales.
Company number 09488206
01865 261 467