48% of calls to the service have resulted in a referral being avoided. Watch this video to find out more.
Video case study: Mental Health Telephone Advice & Guidance
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Phone A&G
Phone A&G
Paramedic case study: Emergency Medicine Advice in Scotland
Michael Muir and Keith Dickinson, Paramedics at the Scottish Ambulance Service, describe how they get Emergency Medicine advice for patients.
Milton Keynes area case study: PhotoSAF and Telephone Advice & Guidance
An Advanced Paramedic Practitioner and a GP in Milton Keynes describe how they safely use their mobiles to take IG-secure clinical photos and make calls in both a surgery setting and when visiting patients at home.
GP case study: Gynaecology Advice & Guidance in Coventry and Warwickshire
GP avoided acute admission by using Gynaecology Telephone Advice & Guidance.
GP case study: Haematology Advice & Guidance across the NHS
Two GPs used Telephone Advice & Guidance to get specialist input from the Haematology Teams at their local trusts, resulting in faster patient care.