Area Case Studies

Area Case Studies

Service Manager case study: Haematology advice in Swansea Bay

Since November 2020, Haematology A&G queries have been routed through Consultant Connect, providing a single point of access for clinicians in Swansea Bay. We spoke with Sam Jenkins, Haematology Service Manager at Singleton Hospital, to find out how the implementation has benefitted the team.

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GP case study: Mental Health advice in Greater Glasgow and Clyde

Since June 2021, clinicians in Greater Glasgow and Clyde Health Board have had access to the Mental Health Assessment Unit (MHAU) line for emergency mental health advice. We spoke with Dr Ejike Peterside, a GP at Lennox Practice, to find out the benefits of this service for him and his patients.

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5 minutes with… a Lead Nurse

Since May 2022, Liz Collinson, Lead Nurse in Glasgow, has been answering Prof-to-Prof advice calls to the OPAT line, from GPs, in the area via Consultant Connect. Liz tells us more about the pathway.

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5 minutes with… a Consultant Orthodontist

Meryl Spencer is a Consultant Orthodontist at Morriston Hospital in Swansea Bay University Health Board. Since early 2022, Meryl has been responding to Messaging A&G requests from GPs and Dentists via Consultant Connect.

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5 minutes with… a Dental Practitioner

Ewart Johnstone is a Dental Practitioner with a special interest in Orthodontics and has worked at Gwaun Cae Gurwen Dental Practice in the Swansea Bay University Health Board (UHB) area for 32 years. Since early 2022, Ewart has been able to send Messaging Advice & Guidance requests to Orthodontic specialists in the area via Consultant Connect.

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5 minutes with…a Paramedic in Wales

Marcus Viggers has worked as a Paramedic for the Welsh Ambulance Services NHS Trust (WAST) for nearly 20 years. Since May 2020, Ambulance staff across WAST have had access to rapid advice, from specialist clinical teams across NHS Wales, via Consultant Connect. We asked Marcus to tell us about his experience of the service.

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Area Case Study | Referral Triage in Norfolk

In April 2021, Queen Elizabeth Hospital King’s Lynn (QEHKL) and Norfolk and Waveney ICB decided to use Consultant Connect’s Referral Triage service to run a pilot project focusing on the first outpatient waiting list for Cardiology.

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Consultant Connect
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