Kat James, Managing Director at Consultant Connect, shares her thoughts on what it really takes to make specialist advice models work at scale and why getting the front door right is one of the most valuable, and most overlooked, opportunities in the NHS today.
Blog
Blog
What our founders did next
Our former co-founders, Jonathan Patrick and Scott Welpton, have joined Safer Birth, building a tool that can flag high-risk labour up to 8.5 hours before a clinician typically would. Here’s what they did next.
Clearing the backlog before it starts: how an advice-first SPOA model is transforming Dermatology
Dermatology waiting lists don’t have to be inevitable. Discover how an advice-first SPOA model is helping NHS trusts resolve 58% of cases without an outpatient appointment freeing up over 142 consultant days and cutting backlogs before they start.
How Enhanced Advice & Guidance can help provide the best care this Men’s Health Week
This Men’s Health Week, we’re showcasing how Enhanced Advice & Guidance has been employed across the NHS to enhance patient care for men.
Frailty Call before Convey supports Warwickshire Trusts’ improved four-hour performance
South Warwickshire and George Eliot are two of the most-improved A&E providers in England, with 80% of patients now seen in A&E within four hours.
Remote management plans project drives Countess of Chester’s RTT improvement
The Countess of Chester Hospital NHS Foundation Trust was one of the top five most improved Trusts in England for RTT performance this March, delivering a 15.8% year-on-year improvement.
The Q4 Sprint was intense… what now?
Having supported 17 NHS Trusts through the Q4 Sprint and achieving a 37% waiting list reduction, Kat James, Managing Director at Consultant Connect, explores why sustainable improvement demands better financial incentives, flexible workforce models, and treating the front door as a core clinical service.
Our commitment to the environment
We’re sharing initiatives we are delivering that enhance the economic, social, and environmental well-being of the areas in which we operate.
The benefits of Referral Triage
Our Referral Triage and Clinical Validation service uses the expertise of NHS consultants who work remotely as ‘virtual locums’ to triage referral backlogs in bulk and new referrals as they come in.
5 minutes with…our Group Customer Success Directors
We spoke with our Group Customer Success Directors, Emma and Rae, who lead teams delivering Advice & Guidance and Referral Triage services across the NHS.