Phone A&G

Phone A&G

Paramedic Case Study

Keith McRavey works for the Scottish Ambulance Service (SAS). He explains how he uses Consultant Connect for prof to prof clinical decisions.

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GP case study: Respiratory A&G in Kent & Medway ICB

In August 2019, Enhanced Advice & Guidance (A&G) provided by Consultant Connect was launched in Kent and Medway Integrated Care Board (ICB). The service provides clinicians in Medway and Swale with access to rapid specialist advice via phone and photo messaging. We spoke with a GP in Chatham to find out how this service supports them and their patients.

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Perinatal Mental Health advice in Hywel Dda

Since November 2022, health visiting and midwifery clinicians in Hywel Dda University Health Board have had access to the Perinatal Mental Health line via Consultant Connect. We spoke with the Perinatal and Infant Mental Health Service Manager, who provides advice via this line to find out about her experience.

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Service Manager case study: Haematology advice in Swansea Bay

Since November 2020, Haematology A&G queries have been routed through Consultant Connect, providing a single point of access for clinicians in Swansea Bay. We spoke with Sam Jenkins, Haematology Service Manager at Singleton Hospital, to find out how the implementation has benefitted the team.

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GP case study: Mental Health advice in Greater Glasgow and Clyde

Since June 2021, clinicians in Greater Glasgow and Clyde Health Board have had access to the Mental Health Assessment Unit (MHAU) line for emergency mental health advice. We spoke with Dr Ejike Peterside, a GP at Lennox Practice, to find out the benefits of this service for him and his patients.

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5 minutes with… a Lead Nurse

Since May 2022, Liz Collinson, Lead Nurse in Glasgow, has been answering Prof-to-Prof advice calls to the OPAT line, from GPs, in the area via Consultant Connect. Liz tells us more about the pathway.

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5 minutes with… a Consultant Orthodontist

Meryl Spencer is a Consultant Orthodontist at Morriston Hospital in Swansea Bay University Health Board. Since early 2022, Meryl has been responding to Messaging A&G requests from GPs and Dentists via Consultant Connect.

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Consultant Connect
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