We spoke with three NHS consultants who provide Advice & Guidance to find out what types of queries they receive and the benefits this provides.
Phone A&G
Phone A&G
5 minutes with… a hospital ACP Lead for Divisional Medicine
Alice Brockwell, ACP Lead for Divisional Medicine in Doncaster, tells us about her experience and benefits of SDEC via Consultant Connect.
5 minutes with… a Lead Nurse
Since May 2022, Liz Collinson, Lead Nurse in Glasgow, has been answering Prof-to-Prof advice calls to the OPAT line, from GPs, in the area via Consultant Connect. Liz tells us more about the pathway.
5 minutes with… a Consultant Orthodontist
Meryl Spencer is a Consultant Orthodontist at Morriston Hospital in Swansea Bay University Health Board. Since early 2022, Meryl has been responding to Messaging A&G requests from GPs and Dentists via Consultant Connect.
5 minutes with a Service Manager & Lead Nurse
Sally Shaw tells us about the rapid telephone service provided by Consultant Connect which is believed to be the only nurse-led service of its kind in the country.
5 minutes with… a Dental Practitioner
Ewart Johnstone is a Dental Practitioner with a special interest in Orthodontics and has worked at Gwaun Cae Gurwen Dental Practice in the Swansea Bay University Health Board (UHB) area for 32 years. Since early 2022, Ewart has been able to send Messaging Advice & Guidance requests to Orthodontic specialists in the area via Consultant Connect.
Telephone Advice & Guidance in Salford
We spoke with Dr Suzannah Carrier, a GP in Salford, to find out how the use of Consultant Connect’s Telephone Advice & Guidance (A&G) service has affected her ways of working.
Consultant Connect replaces bleep system for rheumatology at Salford Royal Hospital
In April 2022, the rheumatology department at Salford Royal implemented Consultant Connect Telephone Advice & Guidance as a replacement service for their bleep system.
5-year contract awarded following the success of the pilot Advice & Guidance project
Consultant Connect was launched in partnership with North Central London Integrated Care Board (NCL ICB) as a one-year project to assist with Covid-19 pressures.
Telephone Advice & Guidance in Kent & Medway
Primary Care clinicians share their experiences of how Telephone Advice & Guidance has helped improve their working methods.