We spoke with Jackie Cook, Paramedic Practitioner and Trainee ACP, whose role has moved from emergency to community care. She explains how Enhanced Advice & Guidance via Consultant Connect has supported her during her additional training.
We recently spoke with Chris Ferris, a retired clinical lead manager for 40 years with WAST, who has since returned part-time as a paramedic. Chris informed us that his access to Consultant Connect is what contributed to his decision to return to clinical work from retirement.
Accessed via the IG-secure Consultant Connect App, Bypass Numbers enables clinicians to utilise pre-programmed contact numbers for local GP surgeries, allowing them to skip the queue on the public switchboard and speak directly to practice staff for same-day emergency communications, speeding up patient care.
Our recent winter 2025 feedback survey found that 80% of WAST clinicians would recommend Consultant Connect to a colleague. We spoke with WAST EMT Shaun Martin-Brand to find out why his experience has been so positive.
We spoke with three clinicians in NHS Lanarkshire to find out how the Flow Navigation Centre uses Consultant Connect to reduce unnecessary hospital visits and enhance patient care.
One of the most popular uses of the free Consultant Connect App is the pre-programmed Bypass Numbers feature, which allows healthcare professionals in participating areas to skip the queue on switchboard and speak directly to staff at local GP practices.
Keith McRavey works for the Scottish Ambulance Service (SAS). He explains how he uses Consultant Connect for prof to prof clinical decisions.
Marcus Viggers has worked as a Paramedic for the Welsh Ambulance Services NHS Trust (WAST) for nearly 20 years. Since May 2020, Ambulance staff across WAST have had access to rapid advice, from specialist clinical teams across NHS Wales, via Consultant Connect. We asked Marcus to tell us about his experience of the service.
Since March 2022, paramedics and ambulance clinicians in the NHS Tayside Health Board area have been able to contact their local community respiratory nursing team via Consultant Connect for Professional-to-Professional Advice.
Steven Evans, paramedic, and Dr Nakul Gupta, paediatric consultant, discuss how they use Enhanced Advice & Guidance to provide the best patient care.