Experts discussed “Easing ‘year-round’ winter pressure” in our latest webinar

Published: 16th August 2018

In our webinar last month, experts including the President of the Royal College of Emergency Medicine and commissioning experts from the number 1 A&E Luton & Dunstable University Hospital shared their ideas about managing winter and year-round pressure.

Our speakers included:

  • Dr Patrick Davey, Consultant Cardiologist, Lecturer and Writer
  • Caroline Capell, Assistant Director of Unplanned Care, Luton CCG
  • Dr Tajek Hassan, President, Royal College of Emergency Medicine
  • Dr David Griffiths, Practising GP and Medical Director, Consultant Connect

The webinar was well attended, with over 100 registrations from a variety of senior roles within the NHS. The webinar addressed four key areas to focus on to manage year-round A&E winter pressures:

  1. Navigating patients away from A&E
  2. Optimising hospital flow
  3. Improving patient discharge
  4. Focusing on workforce development

In summary, A&E winter-pressures are complex and have many facets. However, actively managing these, is at the heart of the solution. Managing these by identifying where the problems are, being proactive in finding and implementing solutions, whilst also engaging everyone into the system is key.

Listen and watch the live recording of the webinar for free.

Those who listened in on the webinar were also given the opportunity to ask questions to our expert panel. You can read the webinar questions and answers here.

Here’s a snippet into what some of our experts shared:
Caroline Capell, Assistant of Unplanned Care at Luton & Dunstable University Hospital:
“The GP Liaison service [at Luton & Dunstable] advises and guides GPs if there is an alternative service that stops the patient having to go to hospital if they don’t need to.”

 “The GP Liaison team is staffed by senior nurses that can make clinical decisions as well as coordinate where a patient might need to go to. They have approximately 500 calls a week coming through the Consultant Connect services of which there is a 98% answer rate.”

Dr Tajek Hassan, President, Royal College of Emergency Medicine:

“Emergency care systems nowadays are incredibly complex, and we are hugely reliant upon our colleagues in supporting specialties –diagnostics is huge and flow management is key.”

“You are in the green zone if: your bed occupancy is 85-87%, you’ve got a good reconfiguration and integrated care system, you’ve got adequate community care beds and social care beds and you’ve got a good front end with emergency physicians and access to other senior decision makers. All of those things will optimise gatekeeping, deliver quality, safety and reduce litigation.”

“The key words are optimising flow, system engagement & caring for your workforce”

Listen and watch the full live recording of the webinar for free.

If you have any questions about the webinar or how we could help you manage ‘year-round’ winter-pressures, please contact us on 01865 261467 or

Contact us

For more information about how we work with commissioners, hospitals & mental health trusts to improve patient care, please get in touch.

Join a webinar

Listen to health experts from the comfort of your desk as we bring the experts to you in our series of online webinars.

Join our mailing list

Join our mailing list and we'll keep you informed of our latest blogs, project news, and upcoming webinar dates and topics.

Never miss a Blog post

Enter your email address to receive notifications of our latest articles

Let's Talk

Find Us

Consultant Connect Ltd
One St Aldates, Oxford, OX1 1DE
Company registered in England & Wales.
Company number 09488206

Press Contact
01865 261 467

Copyright © Consultant Connect Ltd | Site by Herd