Blog

Blog

Referral Triage and Validation | Impact and Benefits

Our consultant-led long-waiter Referral Triage and Validation service clears waiting list backlogs in bulk and/or new referrals as they come in. The service uses the expertise of the NHS consultants from our National Consultant Network (NCN).

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Waiting lists reduced by 38%

Does your local area need the extra temporary clinical capacity for referral triage and validation? There’s NHS consultant capacity to clear waiting lists remotely:

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Reduce neurology waiting lists for the long run

Following the success of our initial referral triage pilot in January 2024 where 1,000 neurology referrals were triaged in one NHS hospital, the service expanded through to March 2025 with more than 3,000 neurology referrals triaged.

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Reducing neurology referrals

GIRFT’s handbook ‘Further Faster Neurology’ provides best practice guidance to accelerate the reductions of neurology waiting lists. Here’s where remote ‘virtual locum’ NHS consultants fit in.

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Formalising an existing line for better visibility and improved processes

Moving local hotline arrangements such as ‘on-call’ or ‘hot-week’ consultant lines to Consultant Connect brings everything in one place, centralising the whole Advice & Guidance process, delivering efficiencies, and benefiting all parties involved. This is exactly what happened to the ‘Integrated Elderly Care Silver Phone’ in Buckinghamshire Healthcare NHS Trust (BHT).

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Reducing E.N.T waiting lists

GIRFT’s handbook ‘Further Faster Ear, Nose and Throat’ provides best practice guidance to accelerate the reductions of E.N.T waiting lists. Here’s where a remote service that works on local systems and utilises NHS consultants from out of area can support with some of the tasks.

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Get ready for winter this summer

We’re working with trusts and commissioners across the NHS to make their telephone advice lines and call before convey strategies more reliable, to be ready by September, in time for winter.

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Consultant Connect
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