Consultant Connect’s Enhanced Advice & Guidance service enables Medway and Swale ICP clinicians to access rapid and secure specialist input via telephone and photo messaging from more than 30 specialties. Due to locally unavailable services, many of the specialties provided are delivered by out-of-area NHS consultants on the National Consultant Network (NCN).
Consultant Connect’s groundbreaking technology connects clinicians with UHCW specialists for rapid communication, allowing children to receive diagnoses and treatment plans quicker.
The introduction of the Acute Paediatrics line led to the overall usage of Consultant Connect in Lanarkshire tripling, therefore ensuring patients are treated in the right place for their care the first time. We spoke with Dr David Beattie, the Acute Paediatrics Consultant who helped set up the line, to find out what the catalyst for change was:
Our recent winter 2025 feedback survey found that 80% of WAST clinicians would recommend Consultant Connect to a colleague. We spoke with WAST EMT Shaun Martin-Brand to find out why his experience has been so positive.
Following the launch of the Infectious Diseases Professional-to-Professional Advice line via Consultant Connect, we spoke with clinicians to discuss its benefits.
In October 2023, the first pan-Wales Telephone Advice & Guidance line provided by Public Health Wales via Consultant Connect was launched, providing access to all NHS clinicians in Wales.
We spoke with Hannah Meredith to discuss how the Desktop Calling feature allows her to access timely advice in an area with poor mobile signal.
Following the launch of the transformative SDEC provision at the University Hospital of Wales, we spoke with Dr Jonathon Campbell, GP Partner at North Cardiff Medical Centre.
Following the launch, in April 2022, of NHS England’s national Hospital @Home (H@H) programme, the ICB within Greater Manchester received funding to develop H@H services across the Northern Care Alliance (NCA).
We spoke with three clinicians in NHS Lanarkshire to find out how the Flow Navigation Centre uses Consultant Connect to reduce unnecessary hospital visits and enhance patient care.