Introducing e-RS Connect: making e-RS A&G quick and easy

Published: 6th June 2025
Using our e-RS Connect interface, secondary care clinicians perform the same tasks in less than half the time. They can review Advice & Guidance requests, convert them to referrals, ask for more information, or return requests with advice
Ers Connect Advice Guidance Worklists

Optimising e-RS workflows: A collaborative approach with the NHS e-RS team

Built in collaboration with the NHS e-RS team, e-RS Connect uses official NHS e-RS APIs and integrates seamlessly with existing processes to help clinicians manage their workload more effectively.

‘e-RS is the backbone of NHS referrals and Advice & Guidance, Consultant Connect builds on this foundation to support faster decision-making for specific clinician pathways and enhances the user experience by working alongside e-RS.
The collaboration between the NHS e-RS team and Consultant Connect has led to the development of e-RS Connect, a tool that meets NHS standards while giving clinicians additional flexibility in their workflows.’
Consultant Connect and e-RS Product Development Teams

Why e-RS Connect?

e-RS Connect is more than just an integration; it’s a purpose-built tool designed to improve clinician productivity and patient care through smarter digital workflows. Here’s how:

  • Fast and intuitive: Built on top of the NHS e-RS platform, e-RS Connect provides a simplified experience that reduces time spent per case by at least half
  • Scroll through attachments in one place: View attachments directly on-screen with no need to download
  • Send attachments to requesters in a quick click: Idea for sharing GIRFT templates or relevant clinical documents
  • Automated data capture: Additional data is automatically uploaded to spreadsheets, making bookings or audit processes easier
  • Access your full case summary: Previously actioned A&G cases remain accessible at any time
  • EPR integration: All cases are automatically uploaded to the EPR
  • Supports a flexible workforce: Allows local and remote workforce to respond

What clinicians are saying

Initial feedback from secondary care teams has been overwhelmingly positive:

‘Having the A&G workstream on Consultant Connect allows slicker responses to the A&G with access to all relevant attachments on one screen and the ability to have two-way comms with referrer and to convert A&G to a referral there and then if necessary.’

All this releases clinical and admin time for our service as admins would have otherwise downloaded the A&G and emailed it to the relevant consultant one by one. Clinicians would respond back to the referrer by email, asking our bookers to convert to referrals.’

‘Really easy to use, all I needed to do was authenticate my smartcard. It’s brilliant.’

‘Compared to normal e-RS the design of e-RS Connect is very pleasant to the eye and it’s rare that the system logs you out to reauthenticate; this really helps especially if I have lots of A&G cases to review in one go and need to access info from other places.’

‘e-RS Connect is fantastic and the ability to see photographs without downloading them makes it much faster.’

‘Being able to view all the clinical photos without having to download them individually is amazing.’

‘The savings in clinical and admin time are game-changing.’

‘It’s a no brainer for hospital teams who use e-RS to switch to this!’

See it in action

Specialists can action their A&G worklists in half the time when they use e-RS Connect:

Don’t believe us? Watch this video that shows how it works:

Contact us

If you have any questions or to arrange a demonstration of e-RS Connect, contact us on 01865 261467 or info@consultantconnect.org.uk.

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