Case Studies: Consultants

For case studies grouped by specialty:

All case studies relating to Consultants

Consultant case study: Patient Connect

Consultant case study: Patient Connect

Dr Andrew Russell is an A&E consultant at University Hospital Monklands, NHS Lanarkshire. He makes outgoing calls via the Patient Connect service.

5 minutes with a CMHT old age consultant and Clinical Director

5 minutes with a CMHT old age consultant and Clinical Director

Dr Funnell talks to us about her personal experience of answering Mental Health Advice & Guidance calls through the Consultant Connect service…

5 minutes… with a Consultant answering local and out-of-area Advice & Guidance queries

5 minutes… with a Consultant answering local and out-of-area Advice & Guidance queries

Dr Jackson talks to us about his personal experience of answering local and out-of-area Advice & Guidance queries via Consultant Connect...

5 minutes with a Urologist

5 minutes with a Urologist

Dr Ajayi talks to us about his personal experience of answering A&G calls through the service.

5 minutes with a Gynaecologist

5 minutes with a Gynaecologist

Dr Akbar talks to us about her personal experience of answering A&G calls through the Consultant Connect service.

5 minutes with a frontline Consultant Emergency Physician

5 minutes with a frontline Consultant Emergency Physician

Dr Ron Cook is a frontline Consultant Emergency Physician and Clinical Care Group Director for Unscheduled Medicine at Ninewells Hospital in NHS Tayside, Dundee, Scotland.

5 minutes with a Dermatologist

5 minutes with a Dermatologist

Dr Mauri-Sole talks to us about how the Dermatology Team overcame initial reservations and significantly improved patient care using the Consultant Connect App.

Consultants case study: a Trust’s view

Consultants case study: a Trust’s view

One of the most common questions we encounter when discussing Phone Advice & Guidance is “what do the consultants think about it?” We sent a film crew to NGH to ask exactly that question.

GP and Consultant case study: Cardiology

GP and Consultant case study: Cardiology

Dr Patrick Davey is a Consultant Cardiologist on the National Consultant Network. He answers calls from GPs around the country such as Dr Andrew Ross - a GP in Lambeth.

GP and Consultant case study: Cardiology

GP and Consultant case study: Cardiology

Dr Patrick Davey, a consultant on the National Consultant Network, answers GP Telephone Advice & Guidance calls from around the UK. This includes calls from Southwark GPs.

Advice from emergency consultants one phone call away

Advice from emergency consultants one phone call away

This feature, created by HSJ in co-operation with NHS Tayside Health Board, explains why they rolled out a system that provides GPs and paramedics with rapid A&G from emergency department consultants.

Video case study: Mental Health Phone Advice & Guidance

Video case study: Mental Health Phone Advice & Guidance

48% of calls to the service have resulted in a referral being avoided. Watch this video to find out more.

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Most Read Articles

 

New service: Emotional Wellness App for patients in South Yorkshire

 

GPs in South Yorkshire and Bassetlaw Integrated Case System (SYB ICS) have been able to offer patients access to the Teladoc myStrength Emotional Wellness App from Consultant Connect. The app is commissioned by SYB ICS in partnership with Barnsley, Doncaster, Rotherham and Sheffield CCGs for people living in these areas, so is free to practices and patients in the area.

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Referral Triage | Outcomes and Impact

It’s well known that triaging all incoming referrals ensures the right pathways first time. But resourcing this approach can be tricky, especially if areas are also working through backlogs of referrals. Our Referral Triage service has been supporting systems across the country. This blog article reveals outcomes and impact for over 20,000 referral cases across 14 specialties.

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Consultant Connect meets operational / planning guidance 2022/23

 

Consultant Connect can help you meet the NHS priorities set out in the latest operational/planning guidance 2022/23. Solutions can be implemented very quickly and configured in a variety of ways to support your operational needs, plus all Advice & Guidance and triage activity data is captured and can be directly submitted to NHSE as part of your EROC data set.

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Patient leaflet - What is Advice & Guidance and how is it used for patients? 

 

This document includes information for NHS patients about what Advice & Guidance is and how GPs are using Advice & Guidance to get the best care for their patients.

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Ambulance services using Consultant Connect to improve communication

 

These four Ambulance services have all embraced the use of Consultant Connect’s communication platform to enhance their services, making things easier for their staff and most importantly, improving the patient’s experience.

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NHSX highlights Consultant Connect impact on elective recovery

Following on from the elective recovery tech fund being made available via NHSE’s Targeted Investment Fund (TIF), NHSX has published a new directory: ‘Digital products that assist in elective recovery’. Consultant Connect is featured.

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