For case studies grouped by specialty:
All case studies relating to Area Case Studies

5 minutes with…a Paramedic in Wales
Marcus Viggers has worked as a Paramedic for the Welsh Ambulance Services NHS Trust (WAST) for nearly 20 years. Since May 2020, Ambulance staff across WAST have had access to rapid advice, from specialist clinical teams across NHS Wales, via Consultant Connect. We asked Marcus to tell us about his experience of the service.

Consultant Connect replaces bleep system for rheumatology at Salford Royal Hospital
In April 2022, the rheumatology department at Salford Royal implemented Consultant Connect Telephone Advice & Guidance as a replacement service for their bleep system.

Area Case Study | Referral Triage in Norfolk
In April 2021, Queen Elizabeth Hospital King’s Lynn (QEHKL) and Norfolk and Waveney ICB decided to use Consultant Connect’s Referral Triage service to run a pilot project focusing on the first outpatient waiting list for Cardiology.

5-year contract awarded following the success of the pilot Advice & Guidance project
Consultant Connect was launched in partnership with North Central London Integrated Care Board (NCL ICB) as a one-year project to assist with Covid-19 pressures.

Telephone Advice & Guidance in Kent & Medway
Primary Care clinicians share their experiences of how Telephone Advice & Guidance has helped improve their working methods.

Messaging Advice & Guidance in Kent & Medway
Primary Care clinicians share their experiences of how Messaging Advice & Guidance has helped improve patient care.

Area Case Study | COPD Pathway in NHS Tayside
Since March 2022, paramedics and ambulance clinicians in the NHS Tayside Health Board area have been able to contact their local community respiratory nursing team via Consultant Connect for Professional-to-Professional Advice.

Area Case Study | Patient Connect in NHS Lanarkshire
NHS Lanarkshire has seen a significant impact since introducing the Patient Connect service, via Consultant Connect, in December 2020.

Telephone Advice & Guidance in Hertfordshire and West Essex
We spoke with two GPs in Hertfordshire and West Essex to find out how Telephone Advice & Guidance provided by Consultant Connects helps them ensure the best patient care.

Elective Care | Trust buys back time for specialist consultants
Telemedicine devices overcome location issues by using world-class image and sound technology so consultants can see, hear, and speak with patients as if they were at their bedside – even if they are miles away at a different hospital.

Enhanced Advice & Guidance across Wales: a GP and paramedic case study
Steven Evans, paramedic, and Dr Nakul Gupta, paediatric consultant, discuss how they use Enhanced Advice & Guidance to provide the best patient care.

NHS Lanarkshire Prof-to-Prof Advice GP case study
Two GPs in NHS Lanarkshire describe how they use Prof-to-Prof Advice to receive support from specialists, resulting in faster and more appropriate care for their patients.

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