Case Studies: Area Case Studies

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All case studies relating to Area Case Studies

Photo messaging advice aids faster answers for child with unusual birthmark

Photo messaging advice aids faster answers for child with unusual birthmark

The launch of Enhanced Advice & Guidance across NHS Greater Manchester has given clinicians in all 10 localities rapid access to a wide range of elective care specialties.

Breaking the cycle of unnecessary hospital transfers for falls patients

Breaking the cycle of unnecessary hospital transfers for falls patients

Consultant Connect is helping community rehabilitation nurses in Cardiff and Vale University Health Board access rapid senior clinical advice for falls patients, supporting safe decision-making and avoiding unnecessary transfers to A&E.

How rapid access to the Flow Centre aided direct admission for a patient with red flag symptoms

How rapid access to the Flow Centre aided direct admission for a patient with red flag symptoms

We spoke with Dr Jenny Jones, Locum GP, and Dr Emily Kingham, GP in Powys, to find out how access to Consultant Connect supports them in their day-to-day roles – from documenting patient presentations and seeking specialist advice, to quickly contacting the right service when a patient needs a hospital admission.

“Good” Advice & Guidance leads to less than 3.2% re-referral rates

“Good” Advice & Guidance leads to less than 3.2% re-referral rates

An NHS area in the east of England has shown how in-the-moment conversations between primary and secondary care clinicians support more confident decision-making and sustainable patient management plans.

Supporting older people to stay safely at home through rapid specialist advice

Supporting older people to stay safely at home through rapid specialist advice

We spoke to Paul McLean and Dr Lesley Anderton about the difference the service is making for clinicians and patients.

Top five most improved RTT position: Countess of Chester’s 15-point RTT turnaround

Top five most improved RTT position: Countess of Chester’s 15-point RTT turnaround

Discover how The Countess of Chester Hospital NHS Foundation Trust used Consultant Connect's referral triage to deliver one of the NHS's top five most improved RTT positions in 2025/26

Consultant Connect: supporting safe decision-making in the community

Consultant Connect: supporting safe decision-making in the community

We spoke with Stephen Dowber and Non Harries to find out how using Consultant Connect supports clinical decision-making, improves patient safety, and helps patients receive the right care in the right setting.

Bypass Numbers: helping palliative care patients access urgent medicines without delay

Bypass Numbers: helping palliative care patients access urgent medicines without delay

We spoke with Dr James Davies to understand how Bypass Numbers supports his work and benefits patients.

Rapid orthodontic advice supports timely referral in Hywel Dda

Rapid orthodontic advice supports timely referral in Hywel Dda

Dentists across Hywel Dda University Health Board have access to rapid messaging advice via Consultant Connect to seek specialist advice for patients to support their clinical decision making.

How a single conversation helped resolve a patient’s long-standing symptoms in Greater Manchester

How a single conversation helped resolve a patient’s long-standing symptoms in Greater Manchester

The rollout of Enhanced Advice & Guidance (A&G) across NHS Greater Manchester has given local clinicians in all 10 boroughs rapid access to a wide range of elective care specialties. We caught up with Dr Syeda Farah Farzana, a GP Trainee in Tameside, to understand how Consultant Connect is supporting her during her training:

Enhanced A&G: transforming access to dermatology care in Lebanon

Enhanced A&G: transforming access to dermatology care in Lebanon

Consultant Connect's secure app enables clinicians in Lebanon to share images and clinical information with dermatology specialists in the UK and Europe.

Using Follow-Up calls to enhance efficiency and care for epilepsy patients at Aneurin Bevan University Health Board

Using Follow-Up calls to enhance efficiency and care for epilepsy patients at Aneurin Bevan University Health Board

Follow-up Calls is an additional feature of the service, enabling clinicians to securely contact patients and track their progress through their pathways. We spoke with Deb Collier, whose Epilepsy Nursing Team in Aneurin Bevan University Health Board is the first in Wales to utilise this functionality.

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