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Supporting older people to stay safely at home through rapid specialist advice
We spoke to Paul McLean and Dr Lesley Anderton about the difference the service is making for clinicians and patients.
Top five most improved RTT position: Countess of Chester’s 15-point RTT turnaround
Discover how The Countess of Chester Hospital NHS Foundation Trust used Consultant Connect's referral triage to deliver one of the NHS's top five most improved RTT positions in 2025/26
Consultant Connect: supporting safe decision-making in the community
We spoke with Stephen Dowber and Non Harries to find out how using Consultant Connect supports clinical decision-making, improves patient safety, and helps patients receive the right care in the right setting.
Bypass Numbers: helping palliative care patients access urgent medicines without delay
We spoke with Dr James Davies to understand how Bypass Numbers supports his work and benefits patients.
Rapid orthodontic advice supports timely referral in Hywel Dda
Dentists across Hywel Dda University Health Board have access to rapid messaging advice via Consultant Connect to seek specialist advice for patients to support their clinical decision making.
How a single conversation helped resolve a patient’s long-standing symptoms in Greater Manchester
The rollout of Enhanced Advice & Guidance (A&G) across NHS Greater Manchester has given local clinicians in all 10 boroughs rapid access to a wide range of elective care specialties. We caught up with Dr Syeda Farah Farzana, a GP Trainee in Tameside, to understand how Consultant Connect is supporting her during her training:
Enhanced A&G: transforming access to dermatology care in Lebanon
Consultant Connect's secure app enables clinicians in Lebanon to share images and clinical information with dermatology specialists in the UK and Europe.
Using Follow-Up calls to enhance efficiency and care for epilepsy patients at Aneurin Bevan University Health Board
Follow-up Calls is an additional feature of the service, enabling clinicians to securely contact patients and track their progress through their pathways. We spoke with Deb Collier, whose Epilepsy Nursing Team in Aneurin Bevan University Health Board is the first in Wales to utilise this functionality.
Managing complex cases in primary care through Enhanced Advice & Guidance
More recently, we caught up with GP Dr Rikin Patel to find out how the Enhanced Advice & Guidance has changed over the years and its impact on patient care:
How e-RS Connect has reduced time taken for the dermatology team at UHL to respond to A&G by 25%
We spoke with Dr Elizabeth Roberts, Consultant Dermatologist at UHL, who has been using e-RS Connect in her day-to-day role to review and return referrals with advice, convert A&G into referrals, or ask for additional information.
How Consultant Connect supported an expedited treatment plan for a patient waiting six months for local A&G response
We spoke with Jackie Cook, Paramedic Practitioner and Trainee ACP, whose role has moved from emergency to community care. She explains how Enhanced Advice & Guidance via Consultant Connect has supported her during her additional training.
Rapid A&G enables pregnant patient to safely commence treatment for arthritis the same day
We spoke with Dr Eric Saunderson, who returned to general practice from retirement during the Covid pandemic. Dr Saunderson now locums in multiple areas and likes to used Enhanced A&G via Consultant Connect to get quick access to specialist opinions.
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