For case studies grouped by specialty:
All case studies relating to App Users

How Consultant Connect tech enabled WAST clinicians to avoid hospital visit for vulnerable cancer patient
Our recent winter 2025 feedback survey found that 80% of WAST clinicians would recommend Consultant Connect to a colleague. We spoke with WAST EMT Shaun Martin-Brand to find out why his experience has been so positive.

How the Infectious Diseases Advice line in Greater Glasgow and Clyde is speeding up clinical communication
Following the launch of the Infectious Diseases Professional-to-Professional Advice line via Consultant Connect, we spoke with clinicians to discuss its benefits.

The Consultant Connect service that is engendering better and quicker communication between Public Health Wales and Primary Care
In October 2023, the first pan-Wales Telephone Advice & Guidance line provided by Public Health Wales via Consultant Connect was launched, providing access to all NHS clinicians in Wales.

How accessing Consultant Connect from a computer is supporting clinicians in Powys Teaching Health Board
We spoke with Hannah Meredith to discuss how the Desktop Calling feature allows her to access timely advice in an area with poor mobile signal.

Medical SDEC advice line expedites patient’s diagnosis for rare disorder in Cardiff and Vale
Following the launch of the transformative SDEC provision at the University Hospital of Wales, we spoke with Dr Jonathon Campbell, GP Partner at North Cardiff Medical Centre.

Paediatrics Professional-to-Professional Advice speeds up patient care in Greater Glasgow and Clyde Health Board
We spoke with a GP in Glasgow to find out how having access to Consultant Connect benefits them and their patients.

Consultant Connect supports expedited dermatology referral in Oxfordshire
We spoke with a patient at Woodlands Medical Centre in Oxfordshire, to find out how her GP’s utilisation of the Consultant Connect App impacted her daughter’s care following a dermatological condition.

Acute Frailty in Dorset | GP case study
We spoke with Dr Laura Godfrey, a GP in Dorset, to find out how the Acute Frailty line via Consultant Connect benefits her and her patients.

The benefits of having access to GP Bypass Numbers in Wales
One of the most popular uses of the free Consultant Connect App is the pre-programmed Bypass Numbers feature, which allows healthcare professionals in participating areas to skip the queue on switchboard and speak directly to staff at local GP practices.

How Advice & Guidance is bridging the gap between physical and mental health in Northamptonshire
Enhanced Advice & Guidance has been connecting clinicians with specialists for rapid advice since 2016 in Northamptonshire ICB via telephone, photo and messaging. We spoke with a clinician at Berrywood Hospital, Northamptonshire Healthcare NHS Foundation Trust, to find out more.

How Consultant Connect is supporting Dermatology referrals in Calderdale
Consultant Connect spoke with Carrie Bottomley, Apprentice Healthcare Assistant and General Practitioner’s Assistant at Bankfield Surgery, to find out how PhotoSAF fits into her everyday role and benefits her patients.

GP case study: Enhanced Advice & Guidance in Oldham
In November 2022, Enhanced Advice & Guidance provided by Consultant Connect was launched in Greater Manchester ICB. We spoke with Dr Fathema Johura, a GP in Oldham, to find out how the service benefits her and her patients.

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