Case Studies: App Users

For case studies grouped by specialty:

All case studies relating to App Users

How Consultant Connect supported an expedited treatment plan for a patient waiting six months for local A&G response

How Consultant Connect supported an expedited treatment plan for a patient waiting six months for local A&G response

We spoke with Jackie Cook, Paramedic Practitioner and Trainee ACP, whose role has moved from emergency to community care. She explains how Enhanced Advice & Guidance via Consultant Connect has supported her during her additional training.

Rapid A&G enables pregnant patient to safely commence treatment for arthritis the same day

Rapid A&G enables pregnant patient to safely commence treatment for arthritis the same day

We spoke with Dr Eric Saunderson, who returned to general practice from retirement during the Covid pandemic. Dr Saunderson now locums in multiple areas and likes to used Enhanced A&G via Consultant Connect to get quick access to specialist opinions.

How Consultant Connect supported a WAST paramedic in saving the lives of a mother and her newborn baby

How Consultant Connect supported a WAST paramedic in saving the lives of a mother and her newborn baby

We recently spoke with Chris Ferris, a retired clinical lead manager for 40 years with WAST, who has since returned part-time as a paramedic. Chris informed us that his access to Consultant Connect is what contributed to his decision to return to clinical work from retirement.

Messaging advice provided by NHS consultant avoids unnecessary hospital visit for patient with secondary cancer

Messaging advice provided by NHS consultant avoids unnecessary hospital visit for patient with secondary cancer

Healthcare professionals in NCL ICB have access to a range of elective care specialties for Enhanced Advice & Guidance (A&G) provided by out-of-area NHS consultants on the National Consultant Network (NCN), including messaging services for dermatology lesions and dermatology advice.

Out-of-area NHS consultant’s dermatology diagnosis speeds up patient care and contributes to GP’s learning in North Central London

Out-of-area NHS consultant’s dermatology diagnosis speeds up patient care and contributes to GP’s learning in North Central London

Many of the available specialties in North Central London, including dermatology, are provided by out-of-area NHS consultants on the National Consultant Network (NCN), and due to ever-increasing pressures on local services, the ability to receive comprehensive advice is vital.

How Consultant Connect is supporting Hywel Dda University Health Board following the rollout of WGOS 4

How Consultant Connect is supporting Hywel Dda University Health Board following the rollout of WGOS 4

The WGOS 4 guidance allows lower risk patients to be cared for within primary care who would have previously been referred to secondary care. This reduces the number of patients needing a hospital clinic appointment and ensures all patients receive the most appropriate care.

The National Consultant Network in practice: supporting clinicians from Birmingham to Staffordshire

The National Consultant Network in practice: supporting clinicians from Birmingham to Staffordshire

The National Consultant Network comprises out-of-area NHS consultants who support clinicians by providing Advice & Guidance via telephone and/or messaging, helping patients receive the right care in the right place the first time.

Streamlining tissue viability referrals and enhancing patient care at the University Hospitals of North Midlands

Streamlining tissue viability referrals and enhancing patient care at the University Hospitals of North Midlands

Since November 2024, clinicians within the Acute Medical Unit (AMU) have had the ability to seek specialist input from the Tissue Viability Team via Consultant Connect for wound management at the University Hospitals of North Midlands NHS Trust.

Bypass Numbers feature avoids hospital conveyance for patient with gastrointestinal condition

Bypass Numbers feature avoids hospital conveyance for patient with gastrointestinal condition

Accessed via the IG-secure Consultant Connect App, Bypass Numbers enables clinicians to utilise pre-programmed contact numbers for local GP surgeries, allowing them to skip the queue on the public switchboard and speak directly to practice staff for same-day emergency communications, speeding up patient care.

How NCN consultants are helping to transform patient care in Medway and Swale

How NCN consultants are helping to transform patient care in Medway and Swale

Consultant Connect’s Enhanced Advice & Guidance service enables Medway and Swale ICP clinicians to access rapid and secure specialist input via telephone and photo messaging from more than 30 specialties. Due to locally unavailable services, many of the specialties provided are delivered by out-of-area NHS consultants on the National Consultant Network (NCN).

How Consultant Connect is transforming tissue viability referrals in South Warwickshire

How Consultant Connect is transforming tissue viability referrals in South Warwickshire

The Tissue Viability Photo Messaging service enables clinicians within South Warwickshire University NHS Foundation Trust to securely send high-quality patient images to the Tissue Viability Team.

The messaging pathway that is expediting cancer diagnoses in North Central London

The messaging pathway that is expediting cancer diagnoses in North Central London

A year on from the launch of the Suspected Head & Neck Cancer messaging service in North Central London ICB, we caught up with two clinicians to find out how the pathway has since progressed.

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