Case Studies: Teledermatology via Consultant Connect

Published: 5th June 2023
There's nothing more powerful than case studies to highlight the benefits of Teledermatology to patients and clinicians. This article features a selection of pieces which show how our services are playing a significant part in improving patient care.
Case Studies: Teledermatology via Consultant Connect - Consultant Connect

The Consultant Connect service is the UK’s most widely used Enhanced Advice & Guidance system, connecting healthcare professionals and patients across the NHS. Covering over half of the NHS across England, Scotland and Wales, clinicians use the Consultant Connect App or platform to take, store and forward photos and files direct to specialist NHS clinicians for pre-referral advice and guidance. Photos are saved to the secure Consultant Connect platform and never stored on phones.

In the last 4.5 years, over 1.3 million dermatology photos have been taken using our app.


In Practice | Case Studies

We’ve used a selection of our case studies to highlight how our Teledermatology services are playing a significant part in improving patient care…

NHSX’s Digital playbooks “have been developed to support clinical teams to reimagine and redesign care pathways by showcasing tried and tested technologies to solve real-world problems.” They highlight challenges faced by people working in different NHS organisations and share solutions and best practice.

Three of our Teledermatology projects feature in the NHSX Dermatology playbook:

Read about our Devon project in NHSX Dermatology Digital Playbook

Read about our Durham and Darlington NHS Foundation Trust project in NHSX Dermatology Digital Playbook

Read about our project in Leeds in NHSX Dermatology Digital Playbook

“My first Photo Advice & Guidance query via Consultant Connect generated a management plan response in 1 hour.Dr Hebbes, Doctor in NHS Warwickshire North area

“‘Photo Advice & Guidance is an excellent tool. It takes seconds to upload a photo with the patient’s consent and send it to the specialist team for advice. There’s also a useful option to write some brief background information with the photo(s).’ Dr Anwar, GP in South East London area

(Consultant Connect) is more efficient, timely and uses less staff. Had my condition been more serious, I would have got the treatment I needed at an earlier date, and on that basis, I suspect it is more economical as well.” Patient, Betsi Cadwaladar University Health Board area

“I was able to share the image with the consultant and I received a response within the hour containing their clinical advice. Putting the patient forward for a 2ww referral was the best result for the patient because it fast tracked the referral and meant the condition was being managed efficiently.” Dr Photiou, GP in NHS Coventry and Rugby area

For me as a clinician, it (Consultant Connect) helps to reduce the level of risk that I hold. It provides reassurance for me and is a useful tool to learn, to inform future patient outcomes.Dr Goyal, GP in NHS Birmingham and Solihull area

“The rapid service meant that the dermatologist was able to provide the correct diagnosis and the correct treatment. Within 3 days the patient’s rash had settled.” Dr Grossmark, GP in NHS North Central London area

“I get rapid answers to diagnostic queries and management plans, within minutes. This streamlines the process for both patient and clinician, with fewer steps to get the same result. Very quick and easy to use – even for someone who is not technologically minded. Also, the system is very secure.” Dr Linney, GP in Betsi Cadwaladr University Health Board area

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