e-RS Connect
Making e-RS Advice & Guidance, and Referral Management quick and easy
About e-RS Connect
Developed in collaboration with the NHS e-RS team using official NHS e-RS APIs, e-RS Connect integrates seamlessly with existing clinical workflows. e-RS Connect helps secondary care clinicians manage their Advice & Guidance (A&G) and referral workloads 2-4x faster, saving time, reducing pressure, and improving responsiveness.


Need extra clinical support?
If your local teams don’t have capacity, e-RS Connect lets you switch on extra clinical support overnight. Remote NHS consultants from our National Consultant Network (NCN) can work directly in your e-RS worklist and:
- Clear A&G and referral backlogs
- Handle all new incoming A&G queries and referrals
Our flexible switch-on/off model means that as your local capacities change, the NCN can be increased to cover more specialties, reduced or paused completely with just 72 hours’ notice.
Whether you’re dealing with a backlog or trying to keep up with new A&G queries or referrals, e-RS can help. Contact us to find out more.
Why choose e-RS Connect?
It is more than just an integration; it’s a purpose-built overlay that optimises the existing system rather than introducing another one. It simplifies the existing system’s digital workflows.
With e-RS Connect, time and money are saved across the board:










It allows GPs to initiate A&G or referral cases as normal within e-RS. Specialists can access these on the Consultant Connect platform via e-RS Connect, a tool enabling them to review and respond to cases more efficiently, with greater visibility and less admin.
If clinicians are familiar with native e-RS, they can use e-RS Connect.
e-RS Connect requires no additional permissions beyond existing smartcard access and no change to underlying processes – it’s an improved experience.
e-RS Connect eliminates common obstacles in A&G and referral triage workflows, giving clinicians and admin teams time back to focus on what matters most: patient care. Key time-saving features include on-screen file and image previews - no download required, faster data entry, automatic EPR uploads available and simple activity report exports that support job planning.
Allows local and/or remote workforce via the NCN to work directly on your e-RS worklist.
It allows GPs to initiate A&G or referral cases as normal within e-RS. Specialists can access these on the Consultant Connect platform via e-RS Connect, a tool enabling them to review and respond to cases more efficiently, with greater visibility and less admin.
e-RS Connect eliminates common obstacles in A&G and referral triage workflows, giving clinicians and admin teams time back to focus on what matters most: patient care. Key time-saving features include on-screen file and image previews - no download required, faster data entry, automatic EPR uploads available and simple activity report exports that support job planning.
If clinicians are familiar with native e-RS, they can use e-RS Connect.
e-RS Connect requires no additional permissions beyond existing smartcard access and no change to underlying processes – it’s an improved experience.
Allows local and/or remote workforce via the NCN to work directly on your e-RS worklist.
e-RS Connect: Advice & Guidance and Referrals
By optimising e-RS A&G and Referrals, e-RS Connect’s improvements drastically reduce clinical time, admin time, human errors and resource pressures. Here’s how:
- Fast and intuitive: Built on top of the NHS e-RS platform, e-RS Connect provides a clinician-friendly user experience that reduces time spent per case by up to 50%
- Unified view of attachments: View attachments directly on-screen with no need to download them for review
- Instant sharing of attachments: Share key documents, like GIRFT templates or relevant clinical documents, with the referrer in a single click
- Automated data capture: Additional data is automatically uploaded to spreadsheets, making bookings and auditing processes easier
- Complete case summary access: Easily search historical A&G or referral cases for ongoing reference
- EPR integration available: Automatically upload cases to the EPR
- Suitable for flexible workforce model: Allows local and /or remote workforce via the National Consultant Network to work directly on your e-RS worklist
- IG-secure and GDPR-compliant: All activity is recorded for medico-legal purposes, ensuring safety and accountability in every interaction
In action: e-RS Connect
Watch this short demo video to see how e-RS Connect works:
Feedback:
Our team of dedicated Account Managers handles all setup, administration, and ongoing updates, allowing your teams to focus on what matters most: delivering excellent patient care. Find out more about our team.
Contact us
e-RS Connect
