We recently met with a CCG director. She was saying that, after the most financially challenged year in their history, the CCG was expecting some money to become available this winter.
The catch? It would require a business plan in double-quick time and a project that could impact the current winter pressures. Where do you find one of those, she asked?
We suggested telephone advice for urgent care specialties – providing advice to GPs and paramedics who would otherwise admit / convey a patient to hospital. Here’s why:
- It has an immediate impact – because you’re discussing patients who would be admitted or conveyed immediately, every call has an impact on patient flow and conveyances.
- It can be quick to roll out – we have already rolled three projects out in under a month this year.
- The business plan is nearly ready – we have a selection of draft business plans to get you started and can help write it. Click here to get an example NHS business plan.
Example Urgent Care projects:
- Patient navigation and paediatric advice reduces admissions in Luton
- Advice from Acute Medicine consultants reduces admissions in Sunderland
- Advice to Paramedics reduces conveyances by 30% in Tayside
Example case studies:
- GP prevents an emergency situation for an ill baby
- Paramedic case study: Elderly Care emergency
- Paramedic case study: Emergency Medicine – Stroke mimic
If you’d like to discuss running an urgent care advice project this winter, please call us on 01865 261467 or email hello@consultantconnect.org.uk
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