Manage demand for Advice & Guidance using the National Consultant Network (NCN)


of calls to the NCN have avoided an unnecessary admission or referral.

Elective Care

The NCN for Elective Care operates

Mon-Fri, 9am-8pm

Sat-Sun, 9am-5pm

The NCN for Elective Care comprises NHS consultants who are able to answer calls or written requests for advice. These consultants are able to:

  • Support your local consultants, acting as a back up when they can’t respond to requests; and/or
  • Provide specialties that are not available locally, e.g. neurology, dermatology etc; or
  • Answer all Phone Advice & Guidance calls from GPs – leaving local consultants free to help the patients they need to see.

Specialties include:

  • Cardiology (and ECG/Echo image analysis)
  • Dermatology (and image review)
  • Diabetes and Endocrinology (and podiatry image review)
  • Elderly Care
  • E.N.T
  • Gastroenterology
  • General Medicine
  • Gynaecology
  • Haematology
  • Neurology
  • Ophthalmology (and image review)
  • Oncology
  • Paediatrics
  • Renal Medicine
  • Respiratory Medicine
  • Rheumatology
  • Trauma & Orthopaedics (and image review)
  • Urology

Mental Health

The NCN for Mental Health operates

Mon-Fri, 9am-5pm.

The NCN for Mental Health comprises fully trained and accredited NHS Psychiatrists, Pharmacists and Nurse Prescribers that will answer medication/prescribing Advice & Guidance calls.


Medication advice lines:

Our medication advice lines cover all age groups and support with:

  • Medication reviews
  • Potential interactions between drugs and side effects
  • Supporting primary care prescribing
  • Confirming NICE guidance

Prioritise your waiting list of backlog referrals that have built up due to COVID-19 with Referral Backlog Triage. It’s a switch on/switch off service using the NCN NHS consultants.

Request a call back