The Guardian Article – ‘Doctors on speed dial’

Published: 31st October 2018

Doctors on speed dial: the cutting-edge tech transforming healthcare

A feature created by The Guardian in co-operation with the Royal United Hospitals Bath NHS Foundation Trust and NHS Bath and North East Somerset CCG.


When John Giles*, 77 started feeling very tired at a social function, he put it down to the emotion of the occasion. But when the extreme fatigue persisted, he decided to go to his GP. The Guardian uncovers how technology from Consultant Connect significantly improved the clinical outcome for John, and why the Royal United Hospitals Bath NHS Foundation Trust (RUH) deserves the title of ‘Superimprover’ – despite year-round pressure.

“We are never going to have enough funding to do everything we need to do, so we have to strive to do the best with the resources we have got” says, Dr Richard Graham, Deputy Medical Director at RUH.


Read the full feature here.

During our webinar “Rise of the Superimprovers” on 12th November 2018, experts from across the NHS shared their ideas of how improvement can be hardwired into all healthcare organisations despite unprecedented demand for services all year round.

They discussed practical tips, uncovered what some organisations have done to continue to improve and confirm how this makes them more resilient than their peers. To watch the recording, click here. 


If you have any questions about the Guardian feature, webinar or how we could help you manage ‘year-round’ winter-pressures, please contact us on 01865 261467 or email:


*Name changed to protect patient identity.

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