Stockport Gastroenterology Elective Care 100-day Challenge

Find out why our project in Stockport features in the NHS England’s Elective Care Transformation Programme’s “Gastroenterology Elective Care Handbook & Case Studies.”
Stockport Gastroenterology Elective Care 100-day challenge

NHS England’s Elective Care Transformation Programme tests innovations over a period of 100 days to see if they work in practice. If they do, great! If they don’t, they “fail fast”. Successful innovations that work are included in the Programme’s handbook.

We’re very pleased that our project in Stockport has been featured in the Programme’s  Gastroenterology Elective Care Handbook & Case Studies.

Stockport Gastroenterology Elective Care 100-day Challenge

The challenge
Stockport’s Gastroenterology services were experiencing increasing referrals and follow up appointments, resulting in long (18 week+) waiting times for many patients. 

The solution & delivery
The team wanted to explore whether rapid telephone access for GPs to an Inflammatory Bowel Disease (IBD) specialist nurse would help to reduce unnecessary referrals. As Consultant Connect’s telephone advice & guidance service was already in use in Stockport for other specialties, the IBD nurses were simply added to this service. 

Results after 100 days
In Gastroenterology, between July 2016 and March 2017, 48% of calls to the service avoided a referral with an average talk time of 5 minutes.

For more information about this project, email hello@consultantconnect.org.uk or call us on 01865 261467.

Case studies

We work with over 60 CCGs/Health Boards, 50 Hospitals, and 2,500 GP practices. Find out how we help them:

GP case study: Gastroenterology

GP case study: Gastroenterology

A GP in Wiltshire CCG explains how she used Phone Advice & Guidance to get immediate A&G from Royal United Hospitals Bath NHS Foundation Trust for a complex gastro case.

GP case study: Elderly Care

GP case study: Elderly Care

A GP in Greater Glasgow and Clyde Health Board uses Phone Advice & Guidance to avoid a late evening admission for an elderly patient.

GP case study: Teledermatology

GP case study: Teledermatology

Dr Catherine Napper, a locum GP in Bath and North East Somerset CCG, explains why she thinks using the PhotoSAF feature on the Consultant Connect App is beneficial to both her patients and herself.

Harnessing teledermatology to improve cancer care in Leeds

Harnessing teledermatology to improve cancer care in Leeds

Read our latest feature, created by HSJ in co-operation with the Leeds Cancer Programme about how teledermatology is improving cancer care in Leeds.

Contact us

For more information about how we work with commissioners, hospitals & mental health trusts to improve patient care, please get in touch.

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