NHS England published a QIPP Case Study on our Phone Advice & Guidance project in North East Essex. The study identifies £275k annual savings for elective care through avoided referrals. It also identifies annual savings of £250 – 400k for urgent care through reduced admissions.
You can read the case study below or click here to view and download a PDF version of this case study.
Dr Akbar talks to us about her personal experience of answering A&G calls through the Consultant Connect service.
Sally Shaw talks to us about how her team are continuing to significantly improve care despite the pandemic.
Dr Chris Phillips, a GP in Oxfordshire, describes the benefits of using the Consultant Connect App to take clinical photos.
In this article Dr Griffiths reflects on the inspirational nature of Sunderland’s Ambulatory Emergency Care (AEC) project.
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South London and Maudsley NHS Foundation Trust (SLaM) launched a physical health advice pilot in June, providing physical health advice for inpatient wards. We take a look at the project three months on.
One of the biggest challenges for hospitals delivering an Advice & Guidance service is staffing it – particularly during winter. The good news is that there’s now a way you can “switch on / switch off” additional consultant resource this winter.
GPs across North Wales are accessing additional expert medical advice and avoiding unnecessary visits to hospital thanks to a new app.
South London and Maudsley NHS Foundation Trust (SLaM) is piloting a virtual physical health clinic, providing physical health advice for inpatient wards during the pandemic.
Last week we caught up with Senior Programme Manager, Stephen Wells from Enfield Borough Directorate, NHS North Central London CCG to find out how the CCG managed to roll out Consultant Connect at pace, achieve highly positive feedback from patients and clinicians, and build resilience.
We wrote recently about the “new normal” in healthcare. In our view, technologies which help patients avoid physical appointments are here to stay. Here’s how Advice and Guidance changed to become a central part of the new landscape…