National Network case study: Cardiology
Dr Mo Sahebjalal describes his experience of answering Phone Advice & Guidance calls from GPs across the UK via our National Consultant Network.
Dr Mo Sahebjalal has been a Consultant Cardiologist for two years. He joined the National Consultant Network in December 2018, answering Phone Advice & Guidance calls from GPs across the UK.
Dr Sahebjalal has enjoyed answering calls from GPs via the National Consultant Network, saying the benefits to him, as a consultant, include:
“Getting to talk to a number of GPs based in different practices. It also helps to understand what the main or recurring issues and concerns are in the community.”
Dr Sahebjalal encourages other consultants to join the National Consultant Network as:
“It’s definitely helping patient care and avoiding unnecessary admissions.”
He also encourages GPs to use the service. Whether speaking to a local consultant or a consultant on the National Consultant Network, Dr Sahebjalal tells GPs:
“It’s worth the phone call, especially if you’re not sure about a patient.”
We asked Dr Sahebjalal to provide a recent example of the advice he gave to a GP regarding a patient.
A GP used Phone Advice & Guidance to contact Dr Sahebjalal regarding a “75-year-old patient who had been taking clopidogrel and had a rash as a result.”
How Phone Advice & Guidance through the National Consultant Network helped:
The GP was unsure whether the patient should be admitted to hospital. During the Phone Advice & Guidance call, the GP explained the history and situation of the patient.
As a result of the immediate conversation between the GP and Dr Sahebjalal, the patient “avoided a referral to the hospital.”
We work with over 60 CCGs/Health Boards, 50 Hospitals, and 2,500 GP practices. Find out how we help them:
Find out why our project in Somerset features in the NHS England’s Elective Care Transformation Programme’s “Gastroenterology Elective Care Handbook & Case Studies.”
NHS England has published a QIPP Case Study on our Phone Advice & Guidance project in North East Essex.
A GP in South Warwickshire CCG avoids acute admission for a cancer patient by using Phone A&G from her local trust, South Warwickshire NHS Foundation Trust.
A GP in Wiltshire CCG explains how she used Phone Advice & Guidance to get immediate A&G from Royal United Hospitals Bath NHS Foundation Trust for a complex gastro case.
For more information about how we work with commissioners, hospitals & mental health trusts to improve patient care, please get in touch.
Join a webinar
Listen to health experts from the comfort of your desk as we bring the experts to you in our series of online webinars.
Join our mailing list
Join our mailing list and we'll keep you informed of our latest blogs, project news, and upcoming webinar dates and topics.
Most Read Articles
The 8 NHS areas described below have one thing in common - they've all made it radically quicker for clinicians, paramedics etc. to communicate about patients using telephone and photo Advice & Guidance. Click here to download a PDF version of this article. ...read more
Regular readers will know that the Elective Care Transformation Team at NHS England is busy producing a series of handbooks to help Trusts and commissioners to manage rising demand across certain clinical specialties. We were delighted to be included in the gastro...read more
One of the biggest challenges for hospitals delivering an Advice & Guidance service is staffing it. Whether the requests come in from GPs by phone or in writing, most clinicians are expected to respond whilst also doing their day job. This can mean using...read more
Consultant Connect wins the Barclays Award for Innovation at The Oxford Trust Enterprise Awards 2018. The Barclays Award for Innovation, is part of the Oxford Trust Enterprise Awards. It is given to a company whose innovation is having a major impact on the industry...read more
When the BBC published the performance of 133 Trusts in October, Luton and Dunstable University Hospital NHS Trust was ranked first for A&E. 98.6% of patients attending A&E at Luton and Dunstable were treated within 4 hours, compared with an average of 90.1%...read more
One of our customers is a CCG that has been piloting four specialties on Consultant Connect for the last six months. Interestingly, though, they are one of three CCGs that feed into the local Trust. The other CCGs offer written Advice & Guidance (through e-RS) and...read more
Never miss a Blog post
Enter your email address to receive notifications of our latest articles
01865 261 467
Consultant Connect Ltd
One St Aldates, Oxford, OX1 1DE
Company registered in England & Wales.
Company number 09488206
01865 261 467