Article: How can we deliver successful Advice & Guidance services?

Among the many attention-grabbing promises in the NHS Long Term Plan, there is a pledge to reduce face-to-face outpatient visits by a third. The means by which it is envisaged this will be achieved are diverse. But could greater use of Advice & Guidance services – enabling GPs to get quick access to advice from specialists about patients, whether electronically or by phone – play a part?

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